Sales Operations Manager, Wholesale Reporting and Analytics

The Sales Operations Manager of Wholesale Reporting and Analytics

Ralph Lauren Corporation (NYSE:RL) is seeking a dynamic Sales Operations Manager to join the Wholesale Services Sales Operations team. This role is critical for driving data-driven insights that support strategic financial objectives.

About the role

Lead the development, execution, and ongoing improvement of Wholesale shipment forecasting and reporting analytics related to order status, metrics and KPI reporting, inventory performance, inbound product flow, and financial outcomes.

Responsibilities

• Provide data-driven insights and analysis to understand drivers of performance, identify business risk and predict outcomes
• Partner with Wholesale Services Leadership to produce and deliver accurate, monthly and quarterly financial shipment forecasts to support strategic planning and decision-making
• Own and deliver Daily/Monthly Forecasting Reports distributed to Executive Management, ensuring clarity, consistency, and data integrity
• Analyze inbound inventory and order flow to identify risks to customer commitments, revenue, and performance gaps
• Support ad-hoc business analysis requests by translating complex data into clear, actionable insights
• Establish standardized forecasting methodologies, reporting frameworks, and best practices
• Continuously evaluate and enhance reporting tools, processes, and data sources to improve accuracy and business impact
• Collaborate with Finance, Sales, Production, Logistics, and Distribution teams to align forecasts and assess financial and operational risk
• Develop strong understanding of changes to the order pool and their impact on monthly and seasonal forecasts

Requirements

• Leadership-level experience with SAP AFS / S/4HANA, owning wholesale forecasting, order management, inventory, and financial reporting processes
• Experience leading and governing reporting solutions in MicroStrategy, including defining standards, validating outputs, and guiding analyst development and best practices
• Deep understanding of modern analytics and BI technologies, with the ability to evaluate tools and drive adoption of scalable reporting solutions
• Advanced knowledge of relational data models and data integrity across enterprise systems
• Advanced Excel expertise required, including complex modeling, pivot tables, advanced formulas, macros, and the ability to coach and review work produced by others for accuracy and efficiency
• Leverage WMS data to drive operational and executive-level insights
• Experience leveraging WMS data to drive operational and executive-level insights
• Exhibit strong leadership capabilities with a positive, professional demeanor, even in high-pressure situations
• Ensure all analytical and reporting processes are fully documented and cross-train colleagues and provide operational backfill coverage
• Support or lead independent projects as business needs arise, delivering results and actionable recommendations within expected timeframes

Qualifications

• Experienced in Finance, Business, Analytics, or a related field, or degree preferred
• 5+ years of experience in forecasting, reporting, or business analytics, preferably within apparel, retail, or wholesale
• Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Strong collaboration skills and experience working cross-functionally