Sales Operations Manager (Remote)

About the role

This role is responsible for managing the sales forecasting process, building and maintaining dashboards and reports, analyzing sales performance metrics, pipeline health, and forecast accuracy. The individual will support annual planning, including territory design and quota setting, and will also analyze partner demand generation.

Responsibilities

• Own end-to-end management of the sales forecasting process including data analysis and recommendations to sales leadership.
• Build and maintain dashboards and reports in Salesforce and other Business Intelligence (BI) tools.
• Analyze sales performance metrics, pipeline health and forecast accuracy.
• Integrate operational insights from multiple domains to advise leadership.
• Support Annual Planning including territory design and quota setting within the Splunk Americas Sales and Partner organizations.
• Channel Operations: Analyze partner demand generation, analyzing pipeline health, velocity, and conversion to hit quarterly targets. Establish and monitor rigorous SLAs and KPIs to ensure organizational accountability and alignment.
• Operational Excellence: Establish strong operating cadence to drive consistency and predictability throughout the sales organization.
• Sales process optimization: Streamline the end-to-end sales process to eliminate bottlenecks and increase productivity using AI, automation, Salesforce and reporting systems.
• Thought leadership: act as a trusted advisor to sales and partner leaders on GTM Strategy and decisions including sales coverage, capacity, plays and tactics across all teams in Splunk.
• Cross-functional collaboration: Work closely with sales, channel, marketing, finance, and customer success teams to ensure alignment on strategy, messaging and go-to-market initiatives.

Requirements

• Experience: 3+ years in Sales Operations, Business Operations or a relevant function.
• Educational Background: Bachelor’s degree in Business, Marketing or a related field.
• Technical Skills: High proficiency with CRM software (e.g. Salesforce), advanced excel skills and experience with BI Tools (e.g. Tableau).

Preferred Qualifications

• Problem-solving: Strong analytical and problem-solving skills with the ability to interpret complex data and translate insights into action.
• Communication: Excellent written and verbal communication skills, capable of presenting complex findings to both technical and non-technical audiences.
• Organizational skills: Exceptional attention to detail and ability to manage multiple projects and priorities in a fast-paced environment.

Benefits

No benefits information provided in the job posting.

Pay

The starting salary range posted for this position is $113,000.00 to $142,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Schedule

The role can be performed anywhere in the United States.