Sales Operations Coordinator

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, we exist to make life-saving technology accessible for more people. To make a true difference for our customers—and to save more lives—we need team players, forward thinkers, and game changers.

About the role

Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time. Paragonix also markets transplant procurement services to the transplant community.

Paragonix is seeking a detail-oriented and dependable Sales Operations Coordinator to join our Finance team. This role will provide day-to-day support for the Sales Operations function, with a focus on order processing, invoice creation, CRM/ERP data accuracy, and coordination with internal teams and external partners. The ideal candidate is customer-service focused, organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. This is a strong opportunity for someone looking to build experience in sales operations, finance operations, ERP/CRM systems, and commercial support.

Paragonix seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, services, processes, and systems by being accountable, having a voice, and taking action.

Responsibilities

• Support the order-to-cash process, including creating quotes, sales orders, invoices, and credit memos for internal and external customers
• Assist with routine follow-up on open orders, pending invoices, overdue invoices, and missing documentation
• Work with 3PL partners and internal Logistics teams to coordinate accurate and timely shipments
• Maintain accurate customer, deal, and order information in HubSpot and NetSuite
• Assist with CRM data cleanup, data entry, and routine system updates
• Help prepare standard reports related to sales activity, revenue support, and operational tracking
• Identify process gaps or recurring issues and escalate them to the Director of Sales Operations
• Other responsibilities and duties as assigned

Requirements

• Bachelor’s degree in Finance, Business, or a related field
• 1-3 years of experience in Sales Operations, Customer Service, Finance, or related role
• Working knowledge of accounting principles
• Proficiency in Microsoft Excel, including basic formulas, filtering, formatting, and data review
• NetSuite experience is a plus
• HubSpot experience is a plus

Other Requirements

• This role is a hybrid position with expectations to be in the Waltham, MA headquarters 3 days per week
• Demonstrated ability to work in a fast-paced, matrixed organization that requires quick response to changing needs
• Proven customer service skills and mindset
• Demonstrated organizational skills and attention to detail

Pay

The minimum base salary for this position is $28/hr and the maximum salary is $31/hr plus 5% bonus.

About Us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.