Sales Operations Coordinator

Responsibilities

• Serve as a liaison between sales, marketing, and research teams
• Coordinate calendars, schedule meetings, and track follow-up activities to support sales team
• Provide general administrative and operational support to the sales team
• Execute and review reports utilizing internal CRM system
• Assist Internal Sales team in account management and customer service support
• Maintain customer databases and distribution lists
• Monitor customer engagement and identify sales growth opportunities
• Assist with business development initiatives, including prospect research and opportunity tracking
• Manage and respond to inbound client and prospect inquiries, ensuring timely follow-up and appropriate routing of requests
• Support event marketing and preparation
• Prepare, update, and format customer-facing materials
• Aid in contract renewal process
• Support pre-event and post-event communications, and follow-up
• Collect and summarize customer feedback

Requirements

• A graduate or undergraduate business degree or 2 years of equivalent work experience
• Ability to think outside of the box
• Excellent communication skills, both written and verbal
• Outstanding time management and organizational skills
• Strong work ethic and interest in learning the industry
• Strong computer skills
• Attention to detail
• CRM experience is a plus