Sales Operations Coordinator

About the role

The Sales Operations Coordinator supports the sales organization, including the Inside Sales Manager and Account Executive team. The role is detail-oriented and process-driven, playing a key part in maintaining system accuracy and supporting efficient presales execution.

Responsibilities

• Provide daily operational support to Inside Sales Account Managers
• Enter and maintain accurate customer, opportunity, and order data in RADAR
• Build and prepare sales quotes based on approved pricing, terms, and product configurations
• Request pricing from internal stakeholders and vendors as needed
• Track pricing approvals and ensure quotes reflect the most current and accurate information
• Cover multiple account teams or a top producing individual team
• Coordinate with Sales, Finance, and other internal teams to resolve pricing or data discrepancies
• Review quotes for completeness and accuracy prior to delivery to customers
• Maintain organized records of quotes, pricing requests, and approvals
• Absorb and present Red River’s core capabilities via phone or e-mail communication
• Support a dedicated customer account list aligned with an Account Team
• Interpret information from various sources to support strategic decisions regarding product sourcing, product configurations, and basic competitive pricing analysis
• Assist with process improvements related to quoting, pricing, and data accuracy
• Perform other business duties as assigned

Requirements

• Minimum Education/Certification/Experience Requirements: 0-1 years of experience in the IT industry
• Preferred Education/Certification/Experience: 4 Year post-secondary degree (Not required)
• Inside sales experience (Not required)
• Entry level certifications in OEM training programs. Knowledge, Skills and Abilities:
• Ability to learn and understand sales procedures and protocols (RFQs, identifying end user, and communicating with the corresponding account team and internal resources.)
• Professional written and verbal communication skills (interpersonal, phone, email, etc.)
• A commitment to developing advanced organizational skills
• Excellent interpersonal skills with ability to work well on a team
• Commitment to on-going learning and willingness to participate in training
• Ability to learn and understand Contract and Compliance protocols
• Working knowledge of Microsoft Office
• Ability to manage multiple requests and deadlines in a fast-paced environment
• Strong communication and follow-up skills

Qualifications

• This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.
• This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Benefits

Sales Operations Coordinators at Red River enjoy a competitive salary, excellent benefits and an exceptional work environment. For more information on our benefits, please visit our website.