Sales Operations Coordinator

Responsibilities

• Provide prompt, excellent customer service and support via email and phone.
• Follow up with existing accounts, while developing new leads.
• Provide aging reports and financial reconciliation for the Sales Operations team.
• Working closely alongside Accounts Receivable and Accounts Payable to ensure payments match orders.
• Refund reconciliation for outstanding order balances.
• Supporting the sales team via reporting, customer follow-up and ad hoc requests.

Qualifications

• 2+ years' experience working in a similar role
• Strong internal and client-facing communication skills
• Advanced troubleshooting and multi-tasking skills
• Experience working with ERP and/or CRM systems
• Experience using and multi-tasking within the Salesforce platform
• Passion for customer success and value creation
• Knowledge of Microsoft Office Suite
• Able to multi-task, prioritize and function well under pressure and tight delivery timeframes
• Able to function at a high level in either a team environment or independently
• Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
• A polished individual who likes challenges and can contribute their talents to our team environment
• Passion for growth in business administration and development and sales

Benefits

• Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
• Friendly office in LA Center Studios with a fun casual and comfortable work environment
• Access to Puffco products
• Snacks, lunches, events and SO much more!