Sales Operations Coordinator

About the Role

You’re the person who notices when something isn’t right—and figures out how to fix it. At Ashley | The Wellsville Group, our showrooms are busy, fast-paced environments where a lot happens behind the scenes. We’re looking for a Sales Operations Coordinator who enjoys keeping things organized, solving problems, supporting a team, and making sure the details are handled. In this role, you’ll be a key partner to the General Manager and showroom team, helping keep the day-to-day operation running smoothly. From inventory and reporting to team support, systems, and showroom needs, you’ll have a hand in a little bit of everything. If you’re organized, dependable, comfortable juggling priorities, and take pride in getting things done right, we’d love to meet you.

Responsibilities

• Partner closely with the General Manager to support the daily operation of the showroom
• Audit sales and payment transactions and help ensure accuracy
• Receive weekly merchandise transfers and help maintain accurate inventory
• Conduct weekly inventory counts and reconcile discrepancies
• Review missed punches, overtime, and other timekeeping items
• Assist with team scheduling and other administrative needs
• Support the sales team with systems, processes, and day-to-day needs
• Train team members on company systems and processes
• Coordinate building maintenance, technician, and IT needs
• Partner with our Customer Service Center to help resolve customer concerns
• Review guest accounts and assist with payment and service resolutions
• Reconcile showroom funds and complete routine reporting
• Support the Merchandise and Design teams with tags, inventory questions, and SKU discrepancies
• Serve as a communication link between the showroom and our Corporate Support Teams
• Help keep showroom supplies, equipment, walkie-talkies, and office needs organized
• Take on special projects and reports as needed
• Represent The Wellsville Group’s Vision, Mission, and Values every day

Qualifications

• Organized and detail-oriented – you notice the little things and follow through
• A problem solver – you can look at an issue, figure out what’s happening, and determine the next step
• Dependable – your team can count on you to get things done
• Comfortable with technology – experience with Microsoft Office, point-of-sale systems, or STORIS is a plus
• A strong communicator – you can work effectively with sales teams, managers, customers, and corporate partners
• Self-motivated – you can manage your priorities independently while knowing when to ask for help
• Flexible and adaptable – no two days are exactly the same
• Professional and trustworthy – you take pride in doing things the right way

Requirements

• A high school diploma or GED is required
• Prior retail or operations experience is preferred, but we're willing to train the right person

Pay

Starting at $17/hour + bonus opportunity. Earn up to $800/month based on written volume and other qualifications.

Schedule

Full-time, 5-day work week with a predictable schedule. Saturday availability is required.

Benefits

• Paid weekly
• Paid Time Off, 3 paid holidays, plus 2 personal days
• Health insurance, short-term and long-term disability, and a 401(k) retirement plan
• Employee discount on Ashley furniture
• Opportunities for growth and promotion from within
• Perks and recognition, including monthly prize drawings and team perks
• Supportive leadership and a collaborative environment

Compensation details: $17 Hourly Wage