Sales Manager - Ford Maple Shade

About the role

The Ford Maple Shade dealership is seeking a dedicated Sales Manager to lead and grow their sales team. This role requires a proven track record of success in automotive sales, with a focus on building and maintaining strong customer relationships.

Responsibilities

• Build, train, motivate, and maintain a quality sales organization.
• Aid in hiring of sales consultants and conduct initial training sessions.
• Negotiate trade-in deals and maximize profitability.
• Stay informed about the dealership's used vehicle inventory, pricing strategies, and sales procedures.
• Monitor and manage daily sales operations to optimize efficiency and productivity.
• Research and analyze market trends, competitor activities, and customer preferences.
• Cultivate strong relationships with customers to enhance satisfaction and loyalty.
• Collaborate with the service department to ensure a seamless customer experience post-sale.
• Establish and enforce policies and procedures that prioritize customer satisfaction.
• Establish appraisal guidelines and standards for sales consultants to follow.
• Perform all other duties and special projects as assigned.

Requirements

• Bachelor’s degree in a related field or equivalent work experience.
• Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data.
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.).
• Breadth and depth of technical or functional expertise in own area of responsibility or department.
• Relevant work experience: 3-5+ years, including 2+ at a leadership level.
• Prior experience in automotive sales with a proven track record of success in selling vehicles and meeting sales targets.
• Experience in a sales management role; proficient in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance.

Qualifications

• Education and/or Training: Bachelor’s degree in a related field or equivalent work experience.
• Additional education, certifications, or other distinctions are a plus.

Skills

• Strong communication and interpersonal skills.
• Ability to build and maintain strong customer relationships.
• Proven ability to manage and motivate a sales team.
• Knowledge of CRM software and Microsoft Office.
• Ability to analyze data and make strategic decisions.

Benefits

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $105,050.00 - $149,700.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings. At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance, Vision Insurance, Dental Insurance, Life and Disability Insurance, Flexible Spending and Health Savings Accounts, Employee Assistance Program, 401(k) plan with Company Match, Paid Time Off (PTO), Paid Holidays, Bereavement, and Jury Duty, Paid Pregnancy/Parental leave, Paid Military Leave, Tuition Reimbursement. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.