Sales Coordinator - Ford

About the role

The Sales Coordinator - Ford supports the Ford Customer account by managing order tracking, sales reporting, and ensuring on-time customer deliverables. This role involves collaborating with cross-functional teams to consolidate, analyze, and prepare daily action summaries and sales tracking reports. Additionally, the Sales Coordinator assists with pricing documentation, program launches, and issue resolution.

Responsibilities

• Submits activity and results reports to sales management
• Resolves customer issues by investigating, developing solutions, preparing reports, and making recommendations to management
• Welcomes and helps others accomplish job results by gathering and presenting all required information for ISO audits of the sales function
• Directly interfaces with external auditors to provide evidence and documentation of conformance to ISO procedures
• Reviews contracts for cost and quote information for accuracy and validity
• Contacts customers directly to resolve issues where appropriate
• Tracks and reports sales metrics, customer volumes, and revenue performance
• Maintains contract price levels and audits for discrepancies, contacting customers or sales management as necessary
• Works with sales management and product engineering to create and track cover letters/cost requests through AAM change management system
• Supports sales forecasting and makes recommendations based on review of change management system outputs
• Maintains accurate customer data, sales records, contracts, and program documentation within ERP & Customer systems
• Prepares presentations, reports, and meeting material for leadership reviews and customer meetings
• Assists with new program launches by preparing quote documents, conducting pricing analyses, and creating commercial documentation for new business opportunities and engineering changes
• Maintains accurate customer data, sales records, contracts, and program documentation within ERP & Customer systems
• Gathers and collects re-billable tooling evidence to support customer invoicing
• Affords support for new program launches

Requirements

• Bachelor's Degree in Business or Engineering
• 2+ years of experience in sales, preferably with major OEMs
• Ford experience a plus

Qualifications

• Ability to work independently and manage multiple tasks simultaneously
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Knowledge of ISO standards and auditing processes
• Experience with ERP and Customer systems

Skills

• Excellent organizational and time management skills
• Strong analytical and problem-solving abilities
• Effective verbal and written communication skills
• Ability to work collaboratively with cross-functional teams
• Proficiency in Microsoft Office Suite

Benefits

Dauch offers a comprehensive benefits package that includes:

• Health insurance
• Retirement plans
• Flexible work arrangements
• Professional development opportunities
• Employee recognition programs

Pay

Salary range for this position is $60,000 - $80,000 annually, commensurate with experience.

Schedule

This role is full-time and requires a minimum of 40 hours per week.

Contact Information

To apply for this position, please visit our careers page at www.dauch.com/careers. For additional information, please contact Talent Acquisition at TalentAcquisition@aam.com.