Sales Manager, Business Development
Tomo Mortgage · New York, NY · 1 mo ago
HybridBusiness DevelopmentFull-time
About the role
The Sales Manager, Pre-Approval Advisors (PAAs), our version of Business Development Representatives, leads the front line of Tomo’s sales organization. You’ll lead and develop a high-volume inside sales team that engages prospective homebuyers and guides them through the earliest stages of the mortgage journey. This is a hands-on role for a data-driven sales leader who loves coaching, execution, and building repeatable performance in a fast-paced environment.
Responsibilities
- Lead, coach, and develop a team of Pre-Approval Advisors (BDRs)
- Drive daily execution across calls, texts, responsiveness, and pipeline management
- Own performance across key funnel stages from lead to Loan Advisor handoff
- Conduct regular 1:1s, call reviews, and performance coaching
- Use data to diagnose gaps, improve conversion, and raise the bar
- Hire, onboard, and ramp new PAAs – You’re building the bench of future Loan Advisors
- Collaborate with sales leadership and cross-functional partners to improve the customer experience and conversion rates
Requirements
- 1+ year of experience directly managing SDR/BDR or inside sales teams or 2+ years as a Team Lead
- Experience with a sales Tech Stack
- Experience with Call Center Tech: Twilio Flex, Zoom Contact Center, Ring Central, Five9 or similar
- Strong track record of coaching to metrics and outcomes
- Comfort operating in a high-volume, performance-driven environment
- A clear communicator who can deliver direct, actionable feedback
- Experience in FinTech or PropTech is a plus
- Experience working cross functionally with Product, Engineering and CRM Support teams
Preferred Qualifications
- Experience with Salesforce, Hubspot or similar
- Experience with Sigma, Tableau or similar
- Experience with Slack, Teams or similar
- Experience with Gong, Avoma, Zoom phone or similar
Benefits
- Competitive compensation with performance-based incentives
- Equity ownership — all teammates receive stock options
- Real ownership and impact as the company scales
- Comprehensive benefits, generous PTO, parental leave, and 401(k)