Sales Manager & Broker of Record

About the role

As a Sales Manager & Broker of Record at Compass, you will support, coach, and retain Compass agents while fostering an exceptional company culture. You will serve as a key liaison between the regional leadership team and agents, driving the implementation of various sales and platform-related initiatives and policies.

Responsibilities

• Be responsible for leading your agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team
• Retain and coach Compass agents while fostering an exceptional company culture
• Lead regular office-wide agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company or market-updates)
• Relay market intelligence from Research team and Business Development targets to agents
• Provide agents with high level Business planning, feedback and professional development guidance
• Develop initiatives to boost agent productivity and reinforce these practices through coaching
• Regular tracking/monitoring of key metrics and platform adoption that drive revenue and increase efficiency
• Help Agents to develop and deliver their personal sales goals
• Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention
• Promote positive behavioral attributes & attitudes amongst agents
• Resolve agent, brokerage and contract/compliance issues on an as-needed basis
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
• Relay on-the-ground market trends from agents to Business Development and Executive team
• Develop and share perspective on future agent management
• Act as a conduit between local leadership and our agents by implementing various sales-related initiatives and policies in alignment with the company’s vision and values
• Build & drive the strategies implemented by regional & national operations to grow the adoption of Compass tech, programs, and ancillary services within your agent population
• Partner with Business Development to collaborate on agent candidates
• Lead and provide support to agents in pitching new business opportunities
• Collaboratively working with agent teams on sales exclusive presentations and proper market pricing with sellers
• Complete Agent Contract renewals for your agent roster annually

Requirements

• In-depth knowledge and proven track record in the leadership areas listed above
• An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor
• A strategic planner with analytical ability, good judgment and strong operational focus
• Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging
• High emotional intelligence; professional and trustworthy with confidential and sensitive information
• Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality
• Tech-forward thinking
• Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust
• Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over communication
• A commitment to exceed goals that is internal, constant, and self-imposed