Sales - Lead Solutions Support Representative (Electrical/Mechanical Project Estimator)

Job Responsibilities

• Handle customer inquiries, review technical data/specifications, and prepare quotes accordingly.

Requirements & Expectations

• Strong technical aptitude combined with excellent customer service, interpersonal, and organizational skills.
• Ability to manage multiple projects and work with different customers simultaneously.
• Self-motivated, capable of working independently and driving personal growth.
• Excellent written and verbal communication skills.
• Confident, articulate, and professional speaking abilities.
• Strong problem-solving skills to address customer needs and issues effectively.
• Ability to understand and calculate figures related to discounts, commissions, percentages, and sales order amounts.
• Decision-making capabilities aligned with company policies, particularly in handling customer concerns.
• Ability to meet deadlines and prioritize workload efficiently.

Physical requirements

• Ability to sit, stand, walk, kneel, crouch, or carry loads up to 10 pounds.
• Strong vision capabilities including close, distance, color, and peripheral vision.
• Proficiency in operating office equipment such as computers, scanners, copiers, fax machines, and telephones.
• Ability to demonstrate technical aptitude (a test may be required).