Sales Support Representative

The Food Source International (TFSI) is a taste and ingredient company dedicated to providing unique solutions to food processors. Founded in 1997, TFSI prioritizes high-quality tastes and ingredients that address the technical challenges faced by the industry.

About the Role

The Sales Support Representative plays a crucial role in driving revenue growth through new business development, account expansion, and strategic customer relationship management. This position requires strong consultative selling skills, excellent communication, and the ability to manage multiple accounts simultaneously.

Responsibilities

• Identify, prospect, and secure new business opportunities within target markets
• Manage and grow existing customer accounts through strategic upselling and cross-selling initiatives
• Develop and deliver customer presentations, proposals, and pricing strategies
• Collaborate with R&D to support product development, sample requests, and commercialization efforts
• Negotiate pricing, contracts, and supply agreements in alignment with company objectives
• Maintain accurate pipeline forecasting and CRM documentation
• Monitor order progression and customer satisfaction in partnership with Sales Support and Operations
• Analyze market trends, customer buying patterns, and competitive positioning
• Travel to customer sites, trade shows, and industry events as required

Requirements

• Strong consultative selling skills in a B2B environment
• Ability to translate technical ingredient functionality into commercial value
• Excellent negotiation, communication, and presentation skills
• Strategic thinking with the ability to manage multiple accounts simultaneously
• Proficiency with Microsoft Office and CRM/ERP systems
• Self-motivated with a high level of accountability

Qualifications

• Bachelor’s degree in Business, Food Science, or related field preferred
• 3+ years of B2B sales experience (food ingredients, flavors, seasonings, or CPG manufacturing preferred)
• Experience working cross-functionally with R&D and Operations teams is a plus

Skills

• Consultative selling skills
• Technical ingredient translation
• Negotiation and communication
• Strategic thinking
• Microsoft Office proficiency

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness and engagement activities

Pay

Compensation is commensurate with experience.

Schedule

This role is full-time, Monday-Friday, 8:30 AM – 5:00 PM. Occasional travel and extended hours as needed.

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness and engagement activities

Core Values

• Trust – Act with integrity and accountability
• Adaptability – Embrace change and continuous improvement
• Support – Collaborate and uplift others
• Teamwork – Work together toward shared success
• Energy – Bring passion and enthusiasm to your work

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.