Sales Executive - Technology

About the role

We’re looking for a high-impact BPO Sales Executive who thrives in complex sales environments and knows how to turn challenges into opportunities. This role combines strategic thinking, consultative selling, and the ability to build trust with executive stakeholders.

Responsibilities

• Pipeline Building & New Business Development
• Identify, pursue, and qualify new BPO opportunities through proactive outreach and market research.
• Lead discovery conversations to uncover client pain points, operational needs, and decision criteria.
• Maintain disciplined pipeline management with consistent follow-up and CRM accuracy.
• Consultative Solution Selling
• Translate client challenges into clear, relevant BPO solutions and value propositions.
• Build compelling ROI stories using process improvements, cost savings, and measurable performance outcomes.
• Guide prospects through buying complexity by outlining onboarding steps, SLAs, KPIs, and operational expectations.
• Executive Engagement
• Conduct polished, high-level conversations with senior leaders and decision-makers.
• Facilitate presentations, business cases, and solution narratives that command executive attention.
• Negotiation & Deal Management
• Shape and manage the commercial conversation: pricing models, terms, value levers, and contractual considerations.
• Identify non-negotiables and hold position on high-impact items that matter to long-term success.
• Collaborate with internal teams (legal, operations, delivery) to advance deals to closure.
• Collaboration & Internal Alignment
• Partner with cross-functional peers to refine solutions, coordinate proposals, and ensure operational feasibility.
• Share best practices, participate in peer reviews, and contribute to a high-performance sales culture.
• Resilience, EQ, and Relationship Building
• Navigate objections with empathy, confidence, and emotional intelligence.
• Sustain momentum despite rejection and consistently re-engage potential clients.
• Build trust and rapport across diverse stakeholders through transparency and authenticity.

Qualifications

• 3–8 years of experience in BPO sales, enterprise sales, or solution-based selling roles.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, presentation, and executive engagement skills.
• CRM proficiency (Salesforce, HubSpot, etc.).
• Bachelor’s degree preferred; equivalent experience considered.

Benefits

Competitive base pay with performance-driven incentives
Comprehensive benefits including medical, dental, vision, and 401(k)
Career development through Alorica Academy's open-access courses
Real opportunities to grow within a global organization
Access to our employee assistance program
A collaborative, inclusive culture where innovation actually happens

Pay

Commensurate with experience

Schedule

Varies based on project needs

Location Note

We're currently hiring for this position in: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.

Why Alorica?

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge conventions and take smart risks, relentless in delivering results, and passionate about making customer experiences that actually work.

What We Offer

• TIDE is our connection group built around real conversations, shared experiences, and genuine belonging.
• MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most.
• We don't just talk about culture—we build it, live it, and keep making lives better every day.

Equal Opportunity Employer

Veterans/Disabled

Disclaimer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaUSA #AloricaJobs #Sales