Sales BDC Coordinator

About the role

NORTHROUGE TOYOTA is seeking an experienced Automotive Sales BDC Associate to join their dynamic Business Development Center (BDC) team. This role offers exciting opportunities for career advancement in an expanding dealership.

Responsibilities

• Respond to internet leads, inbound calls, and online inquiries to set appointments for the sales team
• Proactively follow up with potential customers through phone, email, and text communication
• Maintain and update the customer database with accurate and detailed information
• Aid in executing sales campaigns and promotional efforts to drive showroom traffic
• Provide excellent customer service and ensure a seamless experience from inquiry to appointment

Requirements

• Previous experience in a BDC, call center or sales environment
• Strong communication skills and a positive, energetic attitude
• Ability to handle a high volume of calls and multitask efficiently
• Tech-savvy with CRM systems and basic computer skills
• Self-motivated, goal-oriented, and eager to learn
• Bilingual skills (a plus but not required)

Qualifications

• High school diploma or equivalent
• Valid driver’s license

Skills

• Excellent communication skills
• Positive attitude
• Ability to multitask and handle high volume of calls
• Basic computer skills
• CRM system proficiency

Benefits

• Competitive pay with bonus opportunities
• Comprehensive training and career growth potential
• Friendly and supportive team environment
• Employee discounts and benefits package

Pay

• Competitive salary

Schedule

• Flexible schedule to accommodate dealership needs