Internet Sales Coordinator / BDC Representative

Key Responsibilities

• Respond to internet leads, phone inquiries, and digital messages
• Contact customers via phone, text, and email
• Schedule appointments for the sales team
• Confirm upcoming appointments and reduce no-shows
• Follow up with unsold showroom traffic
• Re-engage customers who previously inquired but did not purchase
• Maintain accurate customer records in the CRM
• Provide professional, helpful communication to every customer
• Work closely with the sales managers to maximize appointment opportunities

Requirements

• Strong communication skills (phone, text, and email)
• Comfortable speaking with customers throughout the day
• Basic computer and CRM skills
• Organized and detail oriented
• Able to handle a high volume of customer communication
• Positive attitude and strong work ethic
• Sales, call center, or customer service experience preferred

Benefits

• Competitive hourly pay plus performance bonuses
• Paid training
• Career advancement opportunities
• Health benefits (if applicable)
• Paid time off