Sales and Marketing Training Manager

About the role

Vacatia is seeking an experienced Sales & Marketing Training Manager to elevate the performance, productivity, and customer experience of our Sales and Marketing teams. This role is ideal for a dynamic training leader who thrives at the intersection of facilitation and administration of the Learning Management System to support organizational sales objectives.

Responsibilities

• Deliver high-impact, instructor-led training for new hires and existing Sales and Marketing associates
• Facilitate sessions on sales process, customer engagement, presentation skills, digital/virtual selling, product knowledge, compliance, and company culture
• Coach and mentor team members through role-plays, workshops, and one-on-one development plans
• Design and maintain engaging training materials, including eLearning, micro-learning, and facilitator-led content
• Manage and expand the Learning Management System (LMS), including course tracking, reporting, and content organization
• Support onboarding, product launches, sales campaigns, and process rollouts
• Collaborate with Sales, Marketing, HR, and Operations to align training with business goals
• Measure training effectiveness and present insights to leadership to improve performance and ROI

Requirements

• 5+ years of experience in Sales Training, Sales Management, or Learning & Development
• Experience in high-ticket, retail, hospitality, or vacation ownership sales preferred
• Strong facilitation and presentation skills with the ability to engage diverse audiences
• Proven experience designing curriculum and digital learning content
• Working knowledge of LMS platforms and adult learning principles
• Ability to analyze performance data and turn insights into impactful training solutions
• Strong communication, organization, and leadership skills
• Ability to adapt to all types of work environments is required
• A willingness to travel up to 40% is required

Benefits

• Opportunity to directly impact sales performance and customer experience
• Collaborative, growth-oriented culture
• Hybrid work flexibility
• Competitive compensation and benefits
• Career growth opportunities within a growing organization