Room Service Ambassador

Pay

Hourly wage estimate: $14.83 – $20.77 per hour. The typical candidate is hired below the midpoint of the range. Actual salary may vary based on skills, experience, and comparison to other employees.

About the role

The Food & Nutrition Room Service Attendant is a competent, experienced professional responsible for obtaining food preferences and meal orders. The role demonstrates the ability to perform specific competencies as listed on the Competency Checklist and meets mutually agreed‑upon performance goals/objectives established annually.

Responsibilities

• Utilize systems and processes to ensure patient safety, infection control practices, department security, and HIPAA guidelines.
• Adhere to HACCP/food safety guidelines, policies, and procedures.
• Maintain and adhere to Food & Nutrition’s uniform and personal appearance standards at all times.
• Use proper processes to achieve patient, customer, and physician satisfaction goals.
• Participate in training with other Food Service department staff to further develop and advance within the industry.

Requirements

• High School graduate or equivalent (preferred).
• 1+ years of experience in healthcare (preferred).
• Food Handler or SERVSafe certificate (preferred; 90‑day grace period after hire).

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability coverage, and other leave of absence programs.
• Retirement resources: 401(k) with 100 % match on 3 %–9 % of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, banking partnerships, retirement readiness tools, rollover support, and financial‑wellbeing counseling.
• Education support: tuition assistance, student‑loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
• Additional benefits: fertility and family‑building assistance, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity‑theft protection, and consumer discounts.