Room Service Ambassador

About the role

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Room Service Ambassador with Medical City Dallas you can be a part of an organization that is devoted to giving back! The Food & Nutrition Room Service Attendant will be a competent, experienced professional who is responsible for obtaining food preferences and meal orders.

Demonstrates the ability to perform specific competencies as listed on the Competency Checklist. Meets mutually agreed upon performance goals/objectives established annually as listed on the performance management plan. Utilizes systems/processes to ensure patient safety, infection control practices, department security & HIPPA guideline’s. Adhere to HACCP/food safety guidelines/policies & procedures. Maintain and adhere to Food & Nutrition’s uniform and personal appearance standards at all time. Utilizes proper processes to achieve patient, customer & physician satisfaction goals.

Responsibilities

• Obtaining food preferences and meal orders
• Performing specific competencies as listed on the Competency Checklist
• Meeting mutually agreed upon performance goals/objectives established annually as listed on the performance management plan
• Utilizing systems/processes to ensure patient safety, infection control practices, department security & HIPPA guidelines
• Adhering to HACCP/food safety guidelines/policies & procedures
• Maintaining and adhering to Food & Nutrition’s uniform and personal appearance standards at all times
• Utilizing proper processes to achieve patient, customer & physician satisfaction goals
• Participating in training with other members of the Food Service department staff to further develop/advance within the industry

Qualifications

Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred

Benefits

Medical City Dallas offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

About Medical City Dallas

Medical City Dallas is recognized for its advanced medical facilities and commitment to excellence in patient care. We are an 895+ bed tertiary care center. Our medical team consists of more than 1,500 physicians, many are recognized as the world's best in their specialties. Patients travel to Medical City Dallas from all over the United States and from other countries. We offer sophisticated treatment by our 400+ in-house physician specialists. Medical City Dallas has a full-service adult hospital and pediatric hospital. We have separate adult and pediatric emergency rooms, outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures to accommodate patient needs.