Room Service Ambassador
Medical City Healthcare · Decatur, TX · 1 mo ago
On-siteHealthcareFull-time
About the role
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.
Responsibilities
- Obtain food preferences and meal orders for patients.
- Perform specific competencies as listed on the Competency Checklist.
- Meet mutually agreed‑upon performance goals/objectives established annually.
- Utilize systems and processes to ensure patient safety, infection‑control practices, department security, and HIPAA compliance.
- Adhere to HACCP and food‑safety guidelines, policies, and procedures.
- Maintain Food & Nutrition uniform and personal appearance standards at all times.
- Use proper processes to achieve patient, customer, and physician satisfaction goals.
- Participate in training with other Food Service department staff to develop and advance within the industry.
Requirements
- Customer service experience in a restaurant, hotel, hospital, or concierge/guest services (preferred).
Benefits
- Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
- Well‑being support, including free counseling and referral services.
- Paid time off, paid family leave, long‑ and short‑term disability coverage, and other leaves of absence.
- 401(k) plan with a 100 % match on 3 % to 9 % of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, and financial‑wellbeing counseling.
- Education support through tuition assistance, student‑loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity‑theft protection, and consumer discounts.
- Eligibility for benefits may vary by location.