Rock Processing, Screening Solutions is looking for a Technical Product Professional, Screening Solutions

About the role

Sandvik Rock Processing is seeking a Product Specialist, Screening Solutions to serve as the technical authority for Sandvik screening equipment and applications across North America. This role supports capital equipment sales, aftermarket growth, customer process optimization, and product strategy.

Responsibilities

• Act as the voice of the customer for Screening Solutions by identifying application challenges, product improvement opportunities, technology gaps, and future customer requirements to support regional and global product development initiatives.
• Collaborate closely with sales teams and customers to support Screening Solutions equipment, aftermarket, wear parts, upgrades, and service growth opportunities.
• Deliver customer training and technical support for Sandvik screens, feeders, and related Screening Solutions equipment across North America.
• Identify and support new growth opportunities within the Screening Solutions segment, including capital equipment, aftermarket, upgrades, process improvements, and installed base development.
• Partner with service teams to ensure customer expectations are met or exceeded and that technical issues are resolved in a timely, professional, and commercially sound manner.
• Conduct and support equipment condition assessments, performance reviews, and process audits to identify opportunities to improve maintenance planning, equipment integrity, throughput, wear life, and operating efficiency.
• Build strong relationships with customer stakeholders, including operators, maintenance teams, engineers, plant managers, and procurement teams, to understand site-specific process challenges and business priorities.
• Maintain and communicate accurate installed base information for Screening Solutions equipment across North America, ensuring CRM and internal databases are updated with relevant customer, equipment, application, and opportunity information.
• Develop and deliver technical training to strengthen the sales team’s product knowledge, application expertise, screening process understanding, and ability to position value-based solutions with customers.
• Support budget preparation and forecasting by providing technical input, installed base intelligence, market feedback, and opportunity pipeline insights.

Requirements

• Minimum 8 years of experience in mineral processing, aggregates processing, screening operations, process engineering, product support, technical sales support, or related technical roles.
• Bachelor's degree in Metallurgical Engineering, Chemical Engineering, Mineral Processing, Mining Engineering, Mechanical Engineering, or a related technical discipline preferred.
• Proven process plant experience, ideally involving screening, feeding, classification, crushing, or mineral/aggregate processing circuits.
• Proficiency with Microsoft Office and CRM systems, with the ability to maintain accurate customer, equipment, opportunity, and activity records.
• Previous success operating effectively in a high-performance, customer-focused, and commercially driven environment.
• Strong technical communication, presentation, and influencing skills, with the ability to engage effectively with operators, maintenance teams, engineers, plant managers, procurement teams, and senior customer stakeholders.
• Excellent communication, planning and organizing skills.
• Results-oriented and accountable for measurable customer, technical, and commercial outcomes.
• Ability to travel extensively throughout North America, approximately 50% of the time, including customer sites, technical reviews, training programs, industry events, and occasional international travel.
• Proactive, self-directed, and able to identify opportunities without waiting for direction.
• Collaborative, team-oriented approach with the ability to work effectively across sales, service, product, engineering, and customer teams.

Qualifications

• Valid driver’s license.

Skills

• Technical expertise in screening, feeding, classification, crushing, and mineral/aggregate processing.
• Strong customer relationship management and technical support skills.
• Effective communication and presentation skills.
• Ability to work independently and collaboratively.
• Proficiency with Microsoft Office and CRM systems.

Benefits

• Competitive wages and benefits.
• Strong support for learning and professional development.
• Opportunities to grow a successful, rewarding career.
• A diverse, collaborative, and globally connected organization.
• Values innovation, fairness, and long-term impact.

Pay

$98,000 to $130,000

Schedule

At least 50% travel by vehicle or air.

Contact Information

To apply, please visit www.home.sandvik/careers and search for the Technical Product Professional, Screening Solutions position R00XXXXX. For immediate consideration.