Screening & Applications Specialist

About the role

As a Screening and Application Specialist, you play a crucial role in establishing consistency in the leasing process from start to finish, providing exceptional service to applicants and associates.

Responsibilities

• Work to help establish consistency in the leasing process from start to finish while providing exceptional service for applicants and associates.
• Act as the main point of contact for our applicants from the time they submit their application until move-in.
• Serve as the main contact during the application and approval process.
• Generate accurate leases and execute before move-in date.
• Work with a variety of applicants to prepare lease documents for signature and approval.
• Follow established processes and guidelines in daily activities to do what is right for the applicant, community, and investor.

Requirements

• Strong 2+ years of experience in a role that requires organization, scheduling, and working collaboratively with others; experience working in the multifamily, real estate, or a customer-focused industry preferred.
• Bachelor's degree or relevant business degree.
• Knowledge of application and lease procedures as well as rental criteria, applicant consent to investigations, applicant processing standards, and company privacy policies.
• Stellar written and verbal communication skills plus cultural adeptness are a must, maintaining comfort influencing leaders and effectively tailoring communications across all levels of our organization.
• Proactive, service-centered, and team-building attitude.
• Exceptional time management, administrative, and organizational skills with an ability to thrive in a rapid-paced and quickly changing environment.
• Strong work ethic and respect for sensitive, confidential information.
• Bilingual is a plus.
• Flexibility to work weekends and/or extended hours as needed.

Qualifications

• Strong 2+ years of experience in a role that requires organization, scheduling, and working collaboratively with others; experience working in the multifamily, real estate, or a customer-focused industry preferred.
• Bachelor's degree or relevant business degree.
• Knowledge of application and lease procedures as well as rental criteria, applicant consent to investigations, applicant processing standards, and company privacy policies.
• Stellar written and verbal communication skills plus cultural adeptness are a must, maintaining comfort influencing leaders and effectively tailoring communications across all levels of our organization.
• Proactive, service-centered, and team-building attitude.
• Exceptional time management, administrative, and organizational skills with an ability to thrive in a rapid-paced and quickly changing environment.
• Strong work ethic and respect for sensitive, confidential information.
• Bilingual is a plus.
• Flexibility to work weekends and/or extended hours as needed.

Skills

• Strong organizational and administrative skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

• Competitive compensation package.
• Flexible work schedule.
• Professional development opportunities.
• Health and wellness programs.
• Employee recognition and rewards.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position with flexible work schedule.