Screening Specialist

Supports the Screening Manager in maintaining accurate, consistent, and efficient resident screening practices across the organization. Focuses on auditing screening activity, analyzing data, preparing impact reports, and monitoring adherence to established procedures and policies.

Responsibilities

• Screening Auditing & Quality Assurance
  • Audit screening activity using the Duplicate Report, Executive Action Report, Applicant Action Matching Report, and other established quality-control reports.
  • Review identified exceptions, document findings, and escalate discrepancies or concerns to the Screening Manager.
  • Implement new property-specific screening policies, ensuring all criteria meet fair housing, regulatory, and company compliance requirements before going into effect.
• Impact Reporting & Data Analysis
  • Prepare impact reporting 90 days after screening policy or parameter changes, comparing post-change results with performance before the change.
  • Compare results with the property's historical performance during the same period and summarize findings for the Screening Manager's review.
  • Utilize impact report findings to independently assess screening strategy effectiveness, recommend data-driven paths forward, and communicate key findings and recommendations to senior leadership.
• Operational Monitoring & Departmental Support
  • Gather, organize, validate, and maintain screening data used for portfolio analysis, recurring reporting, audits, and departmental projects.
  • Support the Screening Manager with daily priorities, research, special projects, and Screening Support tickets as assigned.
• Process Improvement & Policy Monitoring
  • Identify recurring screening errors, reporting discrepancies, and operational trends that may require additional review or process improvement.
  • Quarterly, cross-reference the Shared Policy Matrix against each property's official policy in ScreeningWorks Executive to ensure portfolio policy data remains accurate and current.
  • Recommend and implement policy and procedure updates based on data findings, collaborating directly with AVPs to ensure all changes are reviewed and approved in conjunction with regional leadership.
• Perform additional duties or tasks as required to contribute to the organization's success and efficiency.

Requirements

• Strong proficiency in Microsoft Excel, including formulas, lookups, filtering, conditional formatting, PivotTables, and data validation.
• Demonstrated ability to gather, organize, compare, and interpret data accurately.
• Strong communication, organization, problem-solving, and collaboration skills.
• Excel proficiency may be evaluated during the interview process.

Qualifications

• Preferred:
  • 0-2 years of experience in data analysis, property management, resident screening, auditing, or a related operational role.
  • Relevant coursework, internships, training, or equivalent analytical experience.
  • Familiarity with property management or screening platforms such as Yardi, TransUnion, or similar systems.
  • Experience reviewing operational reports, large datasets, or quality-assurance findings.
• Tools & Systems: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Work Environment

• Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Occasional standing, walking, and lifting may be required. Frequent use of standard office equipment, including computers, phones, and printers.
• Work Environment: Office setting with quiet to moderate noise levels.
• Work Schedule: Monday–Friday.

Benefits

• Employee referral payment program
• Educational Enhancement Program
• Tuition Reimbursement
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• Paid Parental Leave
• Long and short term disability
• Retirement Plan - 401(k)
• Volunteer & Community Service Opportunities
• Discount on an apartment at any one of our properties

Pay

Salary range: $55,000–$65,000/year. Overall compensation package may vary based on factors such as geographic location, skills, education, and experience.

About the Company

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. The company owns and manages a multifamily portfolio of over 400 apartment communities and 110,000 units across 22 states. With over 2,600 employees, Morgan Properties emphasizes quick decision-making, strong capital relationships, and operational expertise.

The company's mission is to enhance residents' lives by providing exemplary service and a best-in-class living experience. Employees demonstrate Morgan PRIDE: Passion, Respect, Integrity, Diversity, and Entrepreneurial Spirit.