Crushing and Screening - Application Specialist

About the role

The Application Specialist's role is to troubleshoot complicated problems with crushing and screening equipment through diagnosis, repair, personal knowledge, and engineering data, reflecting Wagner's vision of being a "One Professional Team."

Responsibilities

• Tracks and reports problems to Service, Sales, and manufacturers
• Serves as a liaison between Crushing and Screening service technicians and customers with vendors
• Communicates effectively with internal and external customers, and manufacturers and engineers
• Mets on a regular basis with Wagner Equipment Co. managers to review training needs for the service technicians
• Assesses technicians' training gaps
• Provides primary technical support to customers and Wagner service technicians
• Improves Crushing and Screening plant production and safety through on-site training
• Attends and participates in product improvement and technical conferences
• Attends needed classes as provided by vendors to become proficient with the equipment listed
• Performs other duties as assigned by manager

Requirements

• High School Diploma or GED
• 1+ years administrative/clerical experience
• 5+ years customer service experience
• 1+ years sales experience
• 1+ years supervisory/management experience
• 5+ years technical/mechanical experience
• 5+ years Crushing and Screening experience

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Basic knowledge of Microsoft PowerPoint
• Intermediate knowledge of Microsoft Word, Excel, and Outlook

Skills

• Standing, walking, talking, sitting, use of hands & hearing
• Physical Demands & Competencies

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

Pay

$73,411.91 - $100,944.53 Annually

Schedule

Not specified