RN Manager Trauma Program

Salary Estimate: $81,369.60 - $122,054.40 per year. Factors such as specific skills, years of experience, and comparison to other employees in this role may influence the actual salary offered. The typical candidate is hired below the midpoint of the range.

About the Role

The Trauma Program Manager works in concert with the Trauma Medical Director and hospital leadership to assure optimal trauma patient care services, quality outcomes, and compliance with local, state, and national standards for Trauma Center designation and verification. This position maintains responsibility and accountability for 24-hour/7-day management of the trauma program.

The role involves strategic planning and coordination to achieve excellence in trauma care across the continuum, advocating for trauma patients through data-driven initiatives, and ensuring ongoing monitoring and system redesign to focus on quality care. The Trauma Program Manager acts as an agent for the Trauma Medical Director to ensure compliance with regional, state, and national trauma statutes and regulations.

Responsibilities

• Perform administrative functions, including initiating, developing, planning, and evaluating activities aligned with the Trauma Center’s mission of providing optimal trauma care, as defined by the American College of Surgeons.
• Assume responsibility for the Trauma Center’s mission statement, strategic planning, and personnel support.
• Coordinate efforts between local and regional trauma systems to support optimal quality of care for adults and children, adhering to ACS guidelines, state and regional regulations, Joint Commission Standards, and hospital policies.
• Maintain HIPAA and trauma patient confidentiality.
• Advise departments on state regulatory standards for trauma care to achieve optimal care processes.
• Ensure trauma patients receive a continuum of optimal care in accordance with ACS guidelines, Joint Commission Standards, and hospital policies.
• Supervise the trauma registry team, including data collection, coding, scoring, and validation processes.
• Design the trauma registry to facilitate performance improvement, trend reporting, and research while protecting confidentiality.
• Participate in local, state, and national governmental policy development and support corporate government liaison efforts.
• Support marketing, branding, and community informational development for trauma services.
• Monitor clinical processes, outcomes, and system issues related to the quality of care provided.
• Develop quality filters, audits, and case reviews to identify trends and opportunities for improvement.
• Collaborate with the Trauma Medical Director in formulating standards, evaluating, and supervising the Trauma Center’s clinical support staff.
• Assist with the coordination and implementation of the Trauma Quality Management Plan.
• Participate in case review and adherence monitoring of practice guidelines.
• Coordinate management across the continuum of trauma care, including planning and implementing clinical protocols and practice management guidelines.
• Demonstrate active involvement in research projects, analysis, and distribution of findings.
• Facilitate protocol design for accurate data collection, feedback, and analysis.
• Lead change processes and outcomes measures to address the needs of trauma patients beyond their immediate care episode.
• Participate in internal and external disaster management planning and serve as a member of the hospital disaster management committee.
• Stabilize the complex network of disciplines involved in providing high-quality trauma care.
• Serve as an internal resource for staff and act as a liaison for EMS agencies.
• Provide professional staff development and direct community trauma education and prevention programs.
• Participate in the implementation and evaluation of programs supporting pre-hospital care, transportation, acute hospitalization, and rehabilitation.
• Maintain open communication with regional hospital administrators, physicians, nurses, and pre-hospital care providers.
• Support the trauma program through accurate reporting and timely submission of data to funding entities.
• Assure budget development meets projected needs and hold trauma service members accountable for the program’s financial success.
• Manage operational, personnel, and financial aspects of the trauma program.
• Serve as a liaison to hospital administration and represent the trauma program on various hospital, local, state, and national committees.
• Conduct Trauma Department meetings in partnership with the Trauma Medical Director.
• Demonstrate active participation in local, state, and national trauma organizations and committees.
• Prepare for verification and re-verification as a Trauma Center by maintaining and organizing supporting documentation.
• Comply with and enforce hospital and Trauma Center policies and procedures.
• Develop processes for monitoring and improving the financial performance and resource utilization of the Trauma Center.
• Demonstrate commitment to maintaining market share through patient and consumer education and improving satisfaction.

Requirements

• Bachelor’s Degree in Nursing – Required.
• Master’s Degree in Nursing or related health field – Preferred.
• 3+ years of experience in Trauma Nursing – Required.
• Experience in Quality/Performance Improvement – Preferred.
• Experience in Project Management – Preferred.
• Currently licensed as a registered professional nurse in the state(s) of practice and/or holds an active compact license, in accordance with law and regulation – Required.

Benefits

LewisGale Hospital Montgomery offers a total rewards package that supports the health, life, career, and retirement of our colleagues. Available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

About the Organization

LewisGale Hospital Montgomery has provided quality healthcare services since 1910. The hospital offers access to trained physicians and advanced technology, with over 140 beds serving Southwest Virginia and the New River Valley. Specializations include:

• Heart and vascular care, featuring the only cardiac catheterization lab in the New River Valley with percutaneous coronary intervention (stent and angioplasty).
• Orthopedic and spine care.
• Heartburn treatment at the Heartburn Treatment Center.
• Award-winning maternity services through family-focused Birthing Center facilities with lactation consultants.

HCA Healthcare, the parent organization, has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion on charitable care, uninsured discounts, and other uncompensated expenses.