RN - Trauma Program Manager

General Summary

The RN - Trauma Program Manager is responsible for managing trauma service personnel, coordinating the workflow and functions of the Trauma Service Line to facilitate safe and efficient workflow and clinical practices. In collaboration with the Trauma Medical Director and senior leadership, this position is responsible for the management and delivery of quality, cost-effective, and evidence-based patient care that fits the criteria of a Level 1 Pediatric Trauma Center. This position is responsible for the Trauma Program’s overall operations with 24-hour accountability. The RN - Trauma Program Manager seeks guidance from the Trauma Medical Director and/or executive leadership for unusual or unanticipated circumstances that require deviation from financial/operational policies and standards of practice. Reports to the CNO/Vice President of Patient Care Services.

Essential Duties and Responsibilities

• Provides leadership and serves as the liaison between the trauma service and hospital services necessary to provide care to multiple-injured patients.
• Serves as the primary contact and resource for the nursing services required for trauma care from the time of admission and continuing through rehabilitation and follow-up care.
• Delegates, problem solves, makes decisions, and develops systems and processes for successful integration and implementation.
• Oversees and manages all aspects of the Trauma Program to include but not limited to processes/systems, program analysis, development, implementation, facilitation, evaluation, restructuring, monitoring, and/or consultation.
• Participates in the development of the strategic goals of the Trauma Service Line.
• Manages research for service area, develops processes to promote quality of service and budgetary compliance of department budget and Trauma Fund grant.
• Maintains appropriate standards of practice and standards of care for all traumatically injured patients.
• Maintains compliance with governmental regulations and the established standards of accrediting agencies.
• Performs ongoing gap analysis for trauma center accreditation, designation, and verification requirements to optimize patient care and outcomes.
• Oversee and maintain all aspects of the trauma PIPS program consistent with accrediting agency(s) in collaboration with the Trauma Medical Director.
• Supervise data collection, coding, scoring validation, reporting, and analysis to ensure the data drives all aspects of the trauma service line (clinical care, research, benchmarking).
• Foster and maintain relationships with prehospital agencies and referring facilities and provide feedback on patient care and outcomes.
• Develop and foster community outreach for the trauma program to raise awareness and promote growth to include injury prevention in the community served.
• Serve as liaison to the Office of EMS and participate in quarterly meetings and workgroups.
• Independently carry out and be accountable for daily operations and other assigned activities.
• Perform all other duties as assigned.

Licenses and/or Certifications

• Registered Nursing License in the State of Virginia or Registered Nurse holding a valid Compact State license required at time of hire.
• Cardiopulmonary resuscitation (CPR) training required at time of hire or must be obtained within 45 days of hire.
• Trauma Nursing Core Course (TNCC) required at time of hire or must be obtained within 1 year of hire.

Minimum Education and Experience Requirements

• Required Education and Experience: Bachelor’s degree in Nursing or related field required.
• PREFERRED Education and Experience: Master’s degree in Nursing or related field preferred.
• Required Healthcare and/or management experience: 1 year preferred.
• Required Pediatric, Emergency Department or Trauma experience: 1 year preferred.

Required Knowledge, Skills and Abilities

• Professional knowledge of nursing theory and practice.
• Demonstrated technical and professional knowledge unique to the business and/or clinical operations of the designated services (Nursing, Financial, Human Resource, Information Systems, Risk, Governance, Regulations, Planning and Marketing).
• Possesses leadership, communication, and analytical skills with the ability to plan, establish and maintain a professional work environment, direct subordinates and delegate tasks when necessary.
• Able to identify problems and implement solutions for operational and organizational functions.
• Proficiency and technical aptitude with the use of Adobe Acrobat and MS Office products, including Excel, PowerPoint, Outlook, and Word.
• Excellent time management skills, able to shift priorities and able to work independently and problem solve in a fast-paced, fluid environment.
• Strong organizational and critical thinking skills with attention to detail and commitment to data accuracy.
• Must possess high-level communication skills in verbal and written form as well as, strong interpersonal skills.
• Possesses the ability to interact with and build collegial relationships with diverse individuals, physicians, and senior administration.

Working Conditions

Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

Physical Requirements

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