RN Manager

Help others, make a difference, and save lives by supporting individuals navigating challenging moments in their lives. Join the McNabb Center team as an RN Manager and work in an environment where your contributions are valued.

About the Role

The Nurse Manager provides administrative and clinical oversight of assigned nursing staff and programming within their designated crisis cohort. Responsibilities include supervision, training, scheduling, and ensuring the delivery of high-quality psychiatric care. The role involves close collaboration with nurses, providers, and directors to meet clinical and administrative needs, as well as direct clinical services under HRMC protocols. Regular on-site attendance is essential.

Responsibilities

• Supervise and manage members of the assigned nursing team, including RNs and LPNs.
• Oversee one of the two assigned cohorts: EmPATH, C-CSU, BHUCC, CP, H-CSU, or K-CSU.
• Participate in the recruitment, training, and development of nursing staff.
• Provide regular feedback on proficiency and performance to assigned staff.
• Manage nursing coverage in the assigned cohort and assist with other crisis programming as needed.
• Rotate on-call schedule and cover open shifts if unable to obtain coverage.
• Manage timesheets, leave requests, and conduct employee evaluations for assigned staff.
• Address disciplinary issues, including progressive disciplinary action when necessary.
• Demonstrate leadership by example, including emotional stability and non-judgmental crisis response.
• Implement change in reluctant environments and delegate effectively as needed.
• Foster relationships with external stakeholders, including nursing agencies and local universities.
• Work in a multidisciplinary team to meet patient clinical needs.
• Represent the Center professionally in meetings and committees.
• Collaborate with management and team members to deliver high-quality patient care.
• Assist with monitoring productivity requirements.
• Complete all documentation in compliance with CARF and HRMC standards, including:
  • Signing all client documentation prior to the end of shift.
  • Responding to flags, emails, and voicemails from clinical staff by the end of shift.
  • Returning calls within 15 minutes.
  • Documenting administered medications in the EMAR.
  • Recording clinical services in the medical record on the same day as service in a clear and concise manner.
• Maintain required certifications and training, including:
  • HRMC training to maintain credentialed provider status.
  • Active RN license in Tennessee.
  • Center-required self-directed learning or training modules.
  • First Aid, CPR, and Handle With Care (HWC) trainings within required time frames.

Working Conditions

• Work primarily within the Center’s assigned crisis cohort; no community-based work.
• Expected to cover open shifts in either crisis cohort if unable to obtain coverage.
• Exposure to biological hazards and unpleasant odors.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• Lifting up to 50 lbs and pushing/pulling up to 150 lbs.
• Close eye work and hearing of normal and soft tones.
• Certification and implementation of verbal and physical de-escalation techniques, including bodily movements such as grasping, holding, kneeling, running, and walking.

Schedule

• Expected to fulfill agreed-upon hours, typically 8 AM–5 PM, with a minimum of 16 hours of clinical work per week, which may include nights and/or weekends.
• Must be flexible with scheduling, including rotating on-call shifts and covering open shifts in the assigned cohort on a PRN basis.
• May be asked to cover open shifts in the other cohort on a PRN basis.
• All other scheduling arrangements are approved on a case-by-case basis.

Travel

• Must possess a valid Tennessee Driver’s License and use a personal vehicle for Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• May travel between clinics/programs for supervision or meetings; no overnight travel or client transportation required.

Equipment/Technical Competency

• Basic computer skills required (EMR, Excel, Word, etc.).
• Familiarity with EMRs and telehealth services, as telehealth may be part of service delivery.
• Access to center-issued laptop and required systems, including:
  • Email.
  • Athena Health (EMR).
  • Drs. First.
  • I & U Drives.
  • VPN (remote) access.

Qualifications

• Experience/Knowledge:
  • 1–3 years of psychiatric nursing post-graduation required.
  • Prior supervisory experience preferred.
  • Sound knowledge of state regulations, best practice guidelines, psychiatric medications, mental health diagnoses, and treatment modalities.
  • Ability to present professionally, work within a team, exercise sound clinical judgment under pressure, and communicate effectively (orally and in writing).
  • Good time management and organizational skills.
  • Experience with interdisciplinary collaboration and care coordination preferred.
  • Knowledge of HIPAA, confidentiality, and patient-centered practice required.
• Education/License:
  • Graduated from an accredited school of nursing with a Bachelor’s degree in nursing.
  • Actively licensed as a Registered Nurse in the state of Tennessee.
  • American Nursing Association certification as a Psychiatric Mental Health Nurse preferred.