RN, Clinical Supervisor - Nursing Float Pool

In collaboration with and under the direction of the Nursing Department Director/Manager, the Clinical Supervisor is accountable for ongoing shift leadership and operations of a clinical department, ensuring nursing care safety and quality. This role uses sound human resource and budget principles to guide the daily provision of nursing services to patients and families, and supports comprehensive patient and family services through effective participation with the interdisciplinary team. The Clinical Supervisor supervises nursing department associates and provides patient care when needed, coaching and guiding employees under their supervision while demonstrating professionalism and excellence.

Responsibilities

• Demonstrates current, comprehensive, professional knowledge and skills in conformance with recognized nursing standards, including the Patient Bill of Rights, Joint Commission/CMS regulations, Standards for Nursing Care for the Patient Care Unit, and the New Mexico Nurse Practice Act.
• Conducts patient experience rounds to determine satisfaction with services and performs service recovery in real-time.
• Assists manager/director in the investigation of patient or physician complaints.
• Champions change by identifying obstacles and requesting resources for effective improvement.
• Prepares patient assignments based on patient need and associate competency level; assigns unit tasks, meal/break times, and ensures completion.
• Assists Patient Flow Supervisor in monitoring and improving patient flow metrics, including collaborating to determine appropriate placement based on patient needs.
• Promotes cohesive work teams and constructive conflict resolution, actively supporting intra- and inter-disciplinary teamwork within the department.
• Monitors, coaches, and reinforces associate compliance with policy and procedures.
• Applies and holds associates accountable for infection control policies and processes.
• Monitors and coaches staff in hourly rounding and use of patient communication boards.
• Serves as a clinical resource for associates related to complex clinical situations and invasive devices relevant to the unit patient population.
• Monitors fall risk and skin-at-risk programs to ensure appropriate interventions are implemented to meet prevention strategies.
• Monitors pain management regimes with nursing staff and facilitates physician communication when patient pain goals are not met.
• Facilitates associate participation in unit-based multidisciplinary rounds.
• Demonstrates awareness and implementation of National Patient Safety Goals (NPSG) as applicable; monitors and coaches associates for compliance.
• Reassesses the effectiveness of comfort measures (including PRN medications given) within 1 hour of intervention; monitors associate compliance.
• Coaches and mentors associates to make cost-effective decisions and use resources prudently, achieving both productivity and competence expectations.
• Adheres to guidelines for IV therapy/blood administration; monitors and coaches staff compliance.
• Adheres to medication administration guidelines and safe medication practices; monitors and coaches staff compliance.
• Utilizes AIDET to make a positive first impression; monitors and coaches associates to achieve the AIDET process.
• Demonstrates and takes responsibility for workplace safety, exhibiting knowledge of hazard and injury reporting procedures.
• Accurately interprets monitored rhythms and intervenes according to hospital policies and standards.
• Assists with special procedures as applicable to the patient population.
• Assists in data collection, assessment, and documentation appropriate to the nature and severity of the patient population’s needs.
• Communicates appropriate data to physicians and other patient care team members.
• Ensures timely and accurate implementation of physician orders.
• Performs emergency equipment checks at the start of the shift.
• Primary responder to unit emergent events, including Code Blue Alert and Rapid Response Team (Critical Care responds to RRT throughout the organization).
• Manages Code Blue Alert by preparing patients for emergency treatment with thorough knowledge of emergency practices and coordinating emergency measures to sustain life.
• Performs end-of-shift controlled substance count and ensures resolution of all Pyxis discrepancies prior to shift end.
• Provides appropriate hand-off communication with patient transitions of care.
• Assists manager/director in the development of the unit associate time schedule.
• Assists the staffing office in determining real-time staffing needs based on census, patient needs, and skill set of associates.
• Assists with new associate selection and unit education, including participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations with staff input.
• Initiates first-level counseling as appropriate; assists manager/director in the corrective action/discipline process as indicated.
• Performs patient care duties when appropriate.

Requirements

• Education: Graduate of an accredited school of Nursing. BSN preferred. National specialty certification preferred.
• Experience: 3 years of relevant experience preferred but not required. Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department.
• Certifications, Registrations, or Licenses:
  • Current RN license in the State of New Mexico.
  • Current BLS Certification.
  • Current ACLS Certification or obtain within 6 months.
  • Current PALS/NRP if applicable to the area.
  • Current TNCC if applicable to the area or obtain within 6 months.
  • Current CPI or equivalent must be obtained within six months for Behavioral Health and Emergency Department.
  • BLS, ACLS, and PALS must be issued through the American Heart Association.

Schedule

Multiple shifts available.

Work Type

Full Time.