Revenue Officer I - Fayetteville

We need to output HTML fragment with sections: headings using

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings — fold minor metadata into short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to extract substantive content: About Us, Description of Work, Responsibilities, Knowledge Skills And Abilities/Management Preferences, Compensation & Benefits, Minimum Education And Experience, maybe other sections like Work arrangement (hybrid teleworking, location, travel). Also Pay: they gave minimum starting salary $48,000 and recruitment range $48,000 - $79,504. So Pay section should be included. Benefits: they listed benefits in COMPENSATION & BENEFITS section. So Benefits section. Schedule: they gave hybrid teleworking, work performed in-person at Fayetteville Service Center each week and remotely at manager’s discretion. Also travel: some regional travel day trips, occasional overnight. So Schedule could include work arrangement and travel. But we need to decide sections: maybe About the role (description), Responsibilities, Requirements (knowledge/skills/abilities), Qualifications (education/experience), Benefits, Pay, Schedule. Avoid duplication. We must not include boilerplate like EEO statements, equal opportunity, etc. Also remove duplicated lines (the About Us appears twice). Also remove application instructions (contact HR, accommodations, etc). Also remove "Minimum Education And Experience" maybe we keep as Qualifications. We need to preserve all substantive information: that includes description of work, responsibilities, knowledge/skills/abilities, compensation & benefits, minimum education/experience, work arrangement (hybrid, location, travel), recruitment range, starting salary. We need to format using

  for section headings. Use

  • for any list of duties/requirements/benefits. Use

    for prose. We need to decide which content goes into which section. Potential sections: - About the role: could be the description of work (purpose, what they do). Could combine About Us and Description of Work? But About Us is generic about agency; maybe we can include as About the role? The instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose which headings to include based on content. We have content: About Us (agency mission). Could be part of About the role or maybe we can omit as it's generic but it's substantive? It's about the department's commitment. Might be considered boilerplate? It's not EEO but it's generic mission statement. Might be okay to include as About the role. Description of Work: includes purpose, primary purpose, etc. Could be part of About the role. Responsibilities: list of duties. Requirements: maybe knowledge, skills, abilities (knowledge skills and abilities/management preferences). Could be Requirements. Qualifications: minimum education and experience. Skills: maybe we could separate but we have knowledge skills and abilities; could be Skills section. Benefits: from COMPENSATION & BENEFITS. Pay: recruitment range and minimum starting salary. Schedule: hybrid teleworking, in-person, remote, travel. We must not create sections with filler. Ensure each heading has real content. Let's extract content. About Us: "The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness." This is substantive. Description of Work: includes note about closing date, anticipated vacancy, hybrid teleworking, minimum starting salary $48,000, work performed in-person at Fayetteville Service Center each week and remotely at manager’s discretion, etc. Also purpose: "The primary purpose of the Revenue Officer I is to answer technical tax law questions and resolve relevant issues and increase compliance by ensuring the appropriate amount of tax is reported and paid by each taxpayer. This is accomplished by providing professional customer service to taxpayers as well as timely and appropriate enforcement action when necessary. This position adheres to NC statutes and the department’s policies and procedures. This position routinely communicates with taxpayers, attorneys, tax consultants, corporate managers, CPAs, and other agency personnel. A Revenue Officer I deals with conflict in highly emotional situations and acts in a professional manner. The position requires someone who can work independently and can prioritize, communicate effectively, work independently, and has experience dealing with conflict in a professional manner." We need to avoid duplication: "work independently" appears twice. Responsibilities list: bullet points after "Responsibilities of the Revenue Officer I to include, but are not limited to, the following:" then list. Knowledge Skills And Abilities/Management Preferences: list. Minimum Education And Experience: includes bachelor's degree or equivalent combination, list of related fields. Compensation & Benefits: list of benefits. Pay: recruitment range $48,000 - $79,504, minimum starting salary $48,000. Schedule: hybrid teleworking, in-person at Fayetteville Service Center each week, remote at manager's discretion, travel: some regional travel day trips, occasional overnight stay. We also have "An on-the-job training period for up to 12 months is required for all new employees to gain a detailed knowledge and understanding of revenue and the related laws, and to demonstrate ability to perform job duties with reasonable independence." This could be part of Requirements or Qualifications. We need to remove boilerplate: EEO statements, equal opportunity, duplicated lines, application instructions (contact HR, accommodations, veteran's preference, etc). Also remove "This position is subject to federal and state criminal background checks..." maybe that's substantive? It's about background check; could be considered part of Requirements? Might be considered boilerplate but it's a condition. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Background check might be legal but not EEO; it's a condition. Might be okay to keep? But it's somewhat legal. Safer to remove? The instruction says remove legal boilerplate. Background check is legal. I'd remove it. Also remove "To be considered within the most qualified pool of applicants..." etc. That's application instructions. Remove "Applicants eligible for veteran's preference should attach a copy of form DD-214." etc. Remove "If you have general questions about the application process..." etc. Remove "Individuals with disabilities requiring disability-related accommodations..." etc. Remove "Minimum Education And Experience" heading? We'll keep content but not as heading? We'll use Qualifications heading. Now craft HTML. We need to avoid repeating job title as heading. So no

    Revenue Officer I

    . We'll produce something like:

    About the role

    ... (About Us + Description of Work combined?)

    But we need to ensure we don't duplicate content. Let's combine About Us and Description of Work into About the role section, but we must not lose any substantive info. We'll include both paragraphs. Then

    Responsibilities

    with
    • list. Then

      Requirements

      maybe includes Knowledge Skills And Abilities/Management Preferences and on-the-job training. Then

      Qualifications

      for education/experience. Then

      Benefits

      with
      • list. Then

        Pay

        with

        stating recruitment range and minimum starting salary. Then

        Schedule

        with

        describing hybrid teleworking, in-person, remote, travel. We must not create Skills section separately if we covered in Requirements. Check that we didn't miss any substantive info: The note about "This is an anticipated vacancy" and "minimum starting salary of $48,000" included in Pay. Also "Work is performed in-person at the Fayetteville Service Center each week and remotely at the manager’s discretion based on the needs of the office." included in Schedule. Also "This position requires some regional travel consisting of day trips to conduct fieldwork and may include an occasional overnight stay." included in Schedule. Also "An on-the-job training period for up to 12 months is required for all new employees to gain a detailed knowledge and understanding of revenue and the related laws, and to demonstrate ability to perform job duties with reasonable independence." included in Requirements. Also "The position requires someone who can work independently and can prioritize, communicate effectively, work independently, and has experience dealing with conflict in a professional manner." duplicate but we can keep once. Also "This position routinely communicates with taxpayers, attorneys, tax consultants, corporate managers, CPAs, and other agency personnel." included in Description. Also "A Revenue Officer I deals with conflict in highly emotional situations and acts in a professional manner." included. Also "This position adheres to NC statutes and the department’s policies and procedures." included. Also "The primary purpose of the Revenue Officer I is to answer technical tax law questions and resolve relevant issues and increase compliance by ensuring the appropriate amount of tax is reported and paid by each taxpayer." included. Also "This is accomplished by providing professional customer service to taxpayers as well as timely and appropriate enforcement action when necessary." included. Also "The North Carolina Department of Revenue is accepting applications for a Revenue Officer I position at our Fayetteville Service Center." maybe redundant. We should also include "NCDOR is committed to recruiting top-talent employees and developing career paths that will allow you to build long-term, rewarding and satisfying careers." maybe part of About the role. Now ensure we removed duplicated lines: The About Us appears twice; we will include only once. Now produce HTML. We need to use

        • for any list of duties/requirements/benefits. So for Responsibilities, Requirements (knowledge/skills/abilities), Benefits we will use lists. For Requirements we might combine knowledge/skills/abilities and on-the-job training as list items. For Qualifications we might use

          for education/experience prose, maybe also list of related fields? Could be list. Better to use

          • for list of related fields. Let's extract Knowledge Skills And Abilities/Management Preferences list: - Basic knowledge of principles of business administration related to reporting and/or calculating tax - Basic skills using Microsoft Word and Excel - Access to reliable transportation and a valid driver's license is necessary Also maybe "Recruitment Range: $48,000 - $79,504" is Pay. Also "Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification." That's procedural; maybe we can include in Qualifications note. Also "The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants." That's boilerplate; maybe remove. Now Responsibilities list: - Educate the public on state tax matters and promote compliance with state revenue laws - Determine liabilities,