Revenue Officer II - Interstate
About Us
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering professional development and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness.
About the Role
The North Carolina Department of Revenue is recruiting for a Revenue Officer II in the Interstate Collection Unit. The primary purpose of this position is to collect or resolve all out-of-state accounts receivable by conducting investigative research, interpreting and enforcing North Carolina tax laws, and actively collecting liabilities due to the state.
- Actively enforce NC Revenue laws as they apply to all out-of-state entities to attain the highest degree of compliance while ensuring public trust and confidence.
- Engage in all activities involving the collection and resolution of delinquent taxes, including requesting special assessments, working with taxpayers to meet criteria for an installment agreement, submitting Offers in Compromise, performing financial adjustments, and submitting cases for action by the Large Case Unit.
- Apply comprehensive knowledge of all tax schedules and revenue laws to determine tax liabilities, secure delinquent tax returns, conduct tax investigations, and resolve cases. Cases assigned are considered the most complex in the TPAC Division’s inventory.
- Maintain impeccable communication and decision-making skills, as erroneous actions could result in undue hardship on taxpayers or legal action against the department.
- Work independently due to the virtual nature of the unit, with a high degree of tax law knowledge and accountability.
- Maintain a flexible schedule to accommodate taxpayers and N.C. out-of-state auditors in different time zones, with exceptional verbal and written communication skills.
Requirements
- Thorough knowledge of State and Federal tax laws as they apply to out-of-state accounts receivable.
- Demonstrated knowledge of the department’s assessment and collection process and procedures, including the ability to determine or adjust a taxpayer’s liability.
- Demonstrated knowledge of the Department’s Integrated Tax Administration System, including the ability to adjust taxpayer accounts as deemed appropriate.
- Thorough knowledge of the Internal Revenue Code, administrative interpretations, accounting principles, and all tax types and schedules and their application and administration.
Qualifications
Bachelor’s degree in Business/Public Administration, Economics, Accounting, or a related field from an appropriately accredited institution and three years of experience in accounting or collection work involving public contact; or an equivalent combination of education and experience. Related fields include:
- Psychology
- Tax
- Finance
- Business Management
- Tax Law
- Business Law
- Financial Management
- Public Sector & Government Administration Management
- Business Operations
- Trust and Wealth Management
- Political Science
- Business Analytics
- Banking and Finance
- Interdisciplinary Studies
- Public and Non-Profit Administration
- Criminology/Criminal Justice
Pay
Recruitment Range: $50,088 - $87,654
Benefits
The state of North Carolina offers excellent comprehensive benefits, including:
- Health insurance options and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
- Best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service.
- Twelve paid holidays per year.
- Fourteen vacation days per year, increasing with length of service and accumulating year-to-year.
- Twelve sick days per year, cumulative indefinitely.
- Paid Parental Leave, Personal Observance Leave, and Community Service Leave.
- Longevity pay: lump sum payout yearly based on length of service.
- 401K and 457 plans.
- Eligibility for the Public Service Loan Forgiveness Program.
This position is subject to federal and state criminal background checks, which may include fingerprinting and verification of tax compliance.