Revenue Officer II

About the role

The North Carolina Department of Revenue is recruiting for a Revenue Officer II/Large Case Unit Officer position. The primary purpose of this position is to resolve high-dollar taxpayer collection cases by conducting investigative research, interpreting and enforcing North Carolina tax laws, and actively collecting liabilities due to the state.

Responsibilities

• Conduct investigative research and interpret North Carolina tax laws to resolve delinquent taxes.
• Engage in activities such as requesting special assessments, working with taxpayers to meet criteria for installment agreements, submitting Offers in Compromise, and performing financial adjustments.
• Ensure timely and accurate submission of cases for action by the Special Enforcement Unit.
• Handle complex collection problems, evaluate alternative solutions, and communicate effectively under pressure.

Requirements

• Bachelor’s degree in Business/Public Administration, Economics, Accounting, or related field from an appropriately accredited institution.
• Three years of experience in accounting or collection work involving public contact.
• An equivalent combination of education and experience may also qualify.

Qualifications

• Thorough knowledge of revenue laws and processes.
• Experience with analyzing complex collection problems.
• Ability to act professionally in challenging situations.

Skills and Abilities

• Demonstrated experience with interpreting and enforcing tax laws.
• Knowledge of alternative solutions to collection problems.
• Effective communication and decision-making skills.

Benefits

The state of North Carolina offers excellent comprehensive benefits, including:

• Health insurance options
• Standard and supplemental retirement plans
• NCFlex program (pre-tax benefits)
• The best funded pension plan/retirement system in the nation
• Twelve paid holidays per year
• Fourteen vacation days per year
• Twelve sick days/year
• Paid Parental Leave
• Personal Observance Leave and Community Service Leave
• Longoevity pays lump sum payout yearly based on length of service
• 401K and 457 plans
• Eligibility for the Public Service Loan Forgiveness Program

Compensation

The compensation range for this position is $50,088 - $87,654 effective July 1, 2025.

Schedule

The schedule for this position is typically full-time.

Contact Information

To apply, visit North Carolina Department of Revenue. For more information, contact Recruiter LeAnn Katherine Biscoglio at LEANN.BISCOGLIO@NCDOR.GOV or call 919-814-1200.