Revenue Officer

About the role

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self‑development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work‑life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community. Learn more about why you should join our team at dor.sc.gov/careers.

Target hire date: 12/17/2026. Office location: Columbia, with opportunities also available in Rock Hill, Beaufort, and Florence (separate application required for other locations).

Responsibilities

• Collecting/resolving debt and enforcing tax laws in routine cases through research and taxpayer contact/follow‑up, with a focus on the security of taxpayer data
• Assisting in prioritizing accounts in collection status by managing assigned case load and determining urgency using established selection criteria
• Preparing/submitting required reports, with guidance
• Assisting in providing taxpayer assistance, including:
  • Providing basic assistance and referring taxpayers to use the free online tax portal (MyDORWAY)
  • Processing Business Tax Applications
  • Filing basic returns (current and delinquent)
  • Adjusting/issuing assessments and liens
  • Assisting in performing inspections of Sales, Coin Operated Device (COD), and Admissions licenses
  • Assisting with writing violations to ensure compliance with tax laws and regulations
• Developing, updating, and reviewing section procedures

Requirements

Either:

• A bachelor's degree in a related field
• An associate's degree in a business‑related field and relevant work experience
• Relevant experience or education may be substituted on a year‑for‑year basis with an approved equivalence by the Division of State Human Resources (DSHR)

Additional requirements:

• Valid driver’s license and reliable transportation required for field work (mileage reimbursement provided)
• Academic degrees must be from an accredited institution of higher learning
• College transcript required for consideration, where appropriate (may be attached to the application or emailed to Employment.SCDOR@dor.sc.gov)

Examples of common business or related degrees include accounting, advertising, criminal justice, economics, entrepreneurship, finance, health care management, hospitality management, human resources, information technology management, marketing, organizational leadership, public relations, taxation, etc.

Preferred Qualifications

• Bachelor’s degree in a business‑related field
• Strong organizational and web‑based computer skills
• Customer service experience
• Maintain consistent work performance under pressure
• Accounting experience

Benefits

• Excellent benefits
• Hybrid work schedules
• Training plans
• Tuition assistance
• Self‑development opportunities
• Career development through SCDOR Training Plan (learning opportunities that support career growth)
• Retirement under the Police Officers Retirement System

Schedule

Flexible hours may be available from 7:00 a.m