Revenue Cycle Supervisor
Pay
Hiring range: $20.40 – $26.55 per hour. Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
Effectively utilizes all department specific computer and telephone systems. Responsible for leading day-to-day operations of assigned department; participates in the development and delivery of staff education, training and orientation. Manages team workload, special projects; identifies issues and develops action plans to correct; reports trends. Monitors staff productivity that indicates timeliness and accuracy of tasks. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. Provides day to day coaching and development of their team members.
Responsibilities
- Leads the daily operations of the department and serves as a resource to the team.
- Monitors staff productivity to include timeliness and accuracy of tasks.
- Manages team workload and delegates to ensure operational goals and objectives are met.
- Identifies issues and develops action plans for resolution. Reports on trends.
- Provides coaching and development of the team.
- Works with managers and team members to provide staff education and communication including but not limited to update sessions, daily correspondence / communication of information pertaining to job performance, individual counseling and skill development, staff morale and motivation.
- Approachable and helpful to others.
Qualifications
Education
- High school diploma or equivalent (Required)
- Bachelor's degree (Preferred)
Experience
- Revenue Cycle experience (Required)
Licenses and Certifications
- Certified Healthcare Access Manager (CHAM) – National Association of Healthcare Access Management (NAHAM) required upon hire