Revenue Cycle Supervisor

About the role

The Revenue Cycle Supervisor oversees the billing team to ensure efficient and accurate revenue cycle operations. This includes managing tasks, providing feedback, conducting training sessions, monitoring productivity, and ensuring compliance with billing procedures and policies.

Responsibilities

• Oversee the accurate preparation and processing of invoices, claims, and payments.
• Ensure timely and accurate processing of revenue cycle data, including charges, credits, and adjustments.
• Review accounts receivable and manage collections effectively.
• Monitor and audit revenue cycle processes to identify discrepancies and resolve errors.
• Prepare and analyze revenue cycle reports to identify trends, performance gaps, and areas for improvement.
• Collaborate with other departments to streamline revenue cycle processes and address issues.
• Identify opportunities to enhance the efficiency and accuracy of the revenue cycle process through system upgrades or process improvements.
• Implement strategies to reduce outstanding payments and ensure prompt follow-up on unpaid claims.
• Develop training materials and conduct staff training on revenue cycle procedures, systems, and compliance standards.
• Encourage professional development and create opportunities for team members to enhance their skills.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficiency in billing software, EMR systems, and Microsoft Office (Excel, Word, Outlook).
• Familiarity with Medicare, Medicaid, private insurance reimbursement, and coding systems.

Skills

• Ability to prioritize tasks and delegate when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
• Proficiency in using Microsoft Office Suite or related software.

Education and Experience

• Bachelor's degree in Accounting, Business Administration, Healthcare Management or related field is preferred.
• At least three years related experience required.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to travel to various center locations as required.