Revenue Cycle Supervisor

About Our Client

This organization operates as the region’s largest and most comprehensive multi-specialty physician group practice. It provides business operations, revenue cycle, and administrative services to support over 4,000 physicians and advanced practice providers affiliated with a medical school. These providers deliver trusted, compassionate health care services at primary and specialty care clinics, as well as facilities connected to affiliated hospitals.

About the Opportunity

The Revenue Cycle Supervisor leads the Accounts Receivable Resolution team, managing daily operations to ensure timely and accurate handling of receivables. This role oversees team performance and departmental compliance, playing a key part in maintaining financial accuracy and operational efficiency within the revenue cycle.

Responsibilities

• Oversee Accounts Receivable (AR) performance and analyze trends
• Monitor outstanding receivables daily, weekly, and monthly using relevant systems and reporting tools
• Identify discrepancies and implement corrective actions in collaboration with management
• Manage denial resolution processes, analyze denial trends, and collaborate to minimize financial impact
• Document findings, communicate changes, and lead staff training on updated processes
• Supervise AR team members to meet departmental standards and goals
• Foster a collaborative and productive work environment
• Conduct monthly quality audits of accounts to evaluate documentation and resolution efforts
• Provide feedback and implement performance improvement plans as necessary
• Train new and existing staff on job responsibilities, policies, and system use
• Maintain knowledge of relevant systems, processes, coding guidelines, and policies
• Perform other duties as assigned

Requirements

• High school diploma required; Bachelor’s degree preferred
• Minimum of 5 years management or supervisory experience in a medical billing environment
• Knowledge of AMA coding guidelines, payer regulations, insurance contracts, and denial resolution
• Experience in medical coding, billing, denial appeals, and collection of physician accounts receivable
• Proven leadership in managing workflows for a team of 10 or more in a high-volume, complex setting
• Strong problem-solving, prioritization, and delegation skills
• Excellent verbal and written communication skills for interaction within and outside the organization
• Proficiency in PC applications including spreadsheets, word processing, and databases
• Familiarity with IDX software and associated applications preferred