Revenue Cycle Supervisor

About the role

Revenue Cycle Supervisor oversees and monitors the daily operational functions and staff in an assigned subsection/subunit of a department. Responsibilities include monitoring operational workflows, identifying issues, focusing on quality assurance, process improvement, and departmental goals. The supervisor interacts with co-workers, visitors, and other staff consistently with Jefferson’s values. Manages own assigned work queue(s).

Responsibilities

• Maintains oversight of daily operations, prioritizes daily work activities, resolves escalated issues, identifies trends, addresses processing delays, and suggests improvements.
• Communicates changes in policies, procedures, processes, systems, and regulatory laws and requirements to the team.
• Gathers department metrics and prepares reports for management review.
• Assists in leading, developing, and mentoring staff.

Requirements

• Demonstrated supervisory experience.
• Experience in insurance revenue cycle functions (e.g., insurance billing, charge entry, registration, payment posting, reconciliation, etc.).
• Excellent analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Knowledge of Revenue Cycle Systems (EPIC) and Microsoft Office.

Qualifications

• High School Diploma or GED required.
• Minimum three years of equivalent work experience.
• Associates and/or Bachelor's degree strongly preferred.

Skills

• Supervisory experience.
• Insurance revenue cycle functions.
• Analytical and problem-solving skills.
• Organizational skills.
• Written and verbal communication skills.
• Knowledge of Revenue Cycle Systems (EPIC) and Microsoft Office.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.