Revenue Cycle Supervisor

About the role

Supervises and monitors the daily operational functions and staff in an assigned subsection/subunit of a department. Monitor operational workflows, identify issues while focusing on quality assurance, process improvement and departmental goals.

Essential Functions

• Interacts with co-workers, visitors and other staff consistent with the values of Jefferson
• Manages own assigned work queue(s)
• Monitors daily operations of the team, assists in prioritizing daily work activities, resolving escalated issues, identify trends, address processing delays and areas for improvement
• Makes recommendations and provides input related to hiring, terminations, performance evaluations
• Informs staff of changes in policies, procedures, processes, systems, and regulatory laws and requirements
• Gathers department metrics and prepares reports for management review
• Assist in leading, developing and mentoring of staff

Qualifications

Education – Required: High School Diploma/GED

Education – Preferred: Associate's Degree or Bachelor's Degree

Experience – Required: 3 years related work experience

Skills

• Demonstrated supervisory experience
• Experience in insurance revenue cycle functions (i.e. insurance billing, charge entry, registration, payment posting, reconciliation, etc.)
• Excellent analytical, problem solving and organizational skills
• Excellent written and verbal skills
• Knowledge of Revenue Cycle Systems (EPIC)
• Microsoft Office skills

Schedule

Workday Day

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.