Retail Sales Representative I

Brightstar is an innovative, forward-thinking global leader in lottery that builds on renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for customers. As a premier pure-play global lottery company, Brightstar offers best-in-class lottery operations, retail and digital solutions, and award-winning lottery games to help customers achieve their goals, fulfill player needs, and distribute meaningful benefits to communities. With a well-established local presence and approximately 6,000 employees, Brightstar is a trusted partner to governments and regulators worldwide, adhering to the highest standards of service, integrity, and responsibility.

About the role

Territory covers NE Houston – from 77032 to 77093.

Responsibilities

• Complete route coverage within an assigned territory.
• Evaluate and manage product inventory, display, and presentation.
• Optimize the inventory mix at retail locations through pack transfers to other retail locations and returns upon retailer request.
• Assist in developing detailed execution plans to grow sales within the assigned district.
• Manage product levels to ensure customer demands are met at all points of retail distribution.
• Actively recruit new retailers to increase sales and grow the retailer base.
• Review key metrics with retailers on a consistent basis.
• Communicate and execute organizational strategies, specific initiatives, and best practices to retailers to maximize sales.
• Follow all requirements for picking up, transferring, and returning tickets to and from retailers.
• Recover tickets from other locations as directed by the lottery.
• Use retailer sales terminal to process returns of instant ticket inventory according to lottery-approved processes.
• Follow all lottery procedures for picking up, dropping off, transferring, closing, and returning tickets to the warehouse.
• Complete all required paperwork accurately and on time.
• Take appropriate follow-up action on all customer queries.
• Assist lottery personnel with retailer trouble-shooting and chronic retailer issues.
• Establish and maintain effective working relationships with Brightstar Lottery personnel and lottery retailers.
• Assist with reports and analysis as requested by sales managers.
• Adhere to the assigned route schedule.
• Assist with other projects as assigned.

Requirements

• Bachelor’s degree in business, marketing, or a related field (a plus).
• Minimum of 1 year of sales experience in retail or wholesale sales (preferred).
• Proficiency in Word, Excel, and experience with PowerPoint for work on company-provided tablets or computers.
• Strong written and verbal communication skills.
• Ability to adapt communication style to suit diverse audiences.
• Ability to plan and organize effectively.
• Ability to work autonomously.
• Must reside in the region where the regional office is located.
• Extensive daytime travel in a company vehicle.
• Must be able to lift and carry up to 50 pounds.

Pay

The estimated starting compensation range is $39,848 - $103,002. The actual pay offered may vary based on background, skills, experience, and work location. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses.

Benefits

• 401(k) Savings Plan with Company contributions.
• Health, dental, and vision insurance.
• Life, accident, and disability insurance.
• Tuition reimbursement.
• Paid time off.
• Wellness programs.
• Identity theft insurance.

Note: Programs are subject to eligibility requirements. Immigration sponsorship is not available for this role.