Retail Sales Associate FT

Join our community of food people! The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.

About the role

As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service while modeling this behavior in all aspects of job performance. During a shift, you may be assigned to any of our departments based on customer or business needs, including:

• Front end of the store, selling merchandise and assisting customers through checkout
• Sales floor in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply departments, replenishing freight and rotating product
• Assisting during special store events such as Vendor Fairs, sales floor resets, and inventory processes

The starting rate is $20.50/hr.

Schedule

Flexible hours available Monday through Saturday between 4:00am and 7:00pm, and Sunday between 7:00am and 5:00pm.

Responsibilities

• Front End:
  • Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships
  • Perform sales and cash functions in the POS efficiently and accurately, including scanning, weighing, and looking up unscannable products
  • Perform cart-to-cart transfers, inspect for product tampering, and verify purchases as customers leave the store
  • Perform store opening and/or closing functions at the front end based on assigned shift
• Sales Floor and Stocking:
  • Increase sales and manage shrinkage while assisting customers in finding products and services
  • Receive inventory shipments, maintain and stock shelves neatly, and ensure proper rotation and product quality
  • Report low stock levels and ensure all merchandise is properly labeled (e.g., blaster tagging, catch weight labels, PLU tags)
  • Replenish sales floor daily by down stocking freight from top stock, following FIFO principles
  • Use reach trucks and pallet jacks for product movement and stocking
  • Assist with price changes and participate in inventory and cycle count processes
• Customer Courtesy:
  • Maintain a clean, safe, and well-maintained facility for staff and customers
  • Notify management of safety issues and correct them if possible
  • Clean sales floor, front end, restrooms, parking lot, and store entry area
  • Gather carts from the parking lot and ensure they are clean and operable
• Perform other duties as assigned by Store Management

Requirements

• Minimum 6–12 months of retail cashier and/or stocking experience
• One year of retail selling and/or customer service experience preferred
• Desire and ability to deliver exceptional customer service and adaptability to assist other employees
• Good common sense, logical thinking, and basic mathematical aptitude
• Self-motivated, able to multi-task, prioritize, and work independently or within a team
• Flexible schedule, including holidays and weekends
• Basic computer skills, cash handling experience, and proficiency with general office equipment
• High School Diploma or equivalent work experience
• Freight handling experience is a plus

Physical Qualifications

Must be able to perform the following physical activities:

• Stand: Continuously
• Walk: Continuously
• Sit: Occasionally
• Lift:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Carry:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Push/Pull: Frequently (e.g., hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Frequently (e.g., in/out truck/trailer, on/off ramp, stairs)
• Stoop/Squat: Frequently
• Kneel: Occasionally
• Bend: Frequently
• Reach Above Shoulder: Frequently
• Twist: Frequently
• Grasp Objects: Continuously (e.g., hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: Continuously (e.g., boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: Frequently (e.g., typing, use of office machines)

Work is performed in a retail store setting, open to the public, with exposure to outside weather conditions. The noise level is usually moderate. Work may require use of a ladder or elevated surfaces, and temperatures vary from -10 to 85 degrees.

Benefits

Benefits for this role may include:

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance

For more details, visit US Foods Benefits.

Pay

Compensation depends on relevant experience, education, skills, function, and geographic location. The expected base rate for this role is between $17.13 and $27 per hour.