Retail Sales Associate FT

Join our community of food people! The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.

About the role

As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service while modeling this behavior in all aspects of job performance. During a shift, you may be assigned to any of our departments based on customer or business needs, including:

• Front end of the store: selling merchandise and assisting customers through checkout
• Sales floor: working in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply departments, replenishing freight, and rotating product
• Assisting during special store events such as Vendor Fairs, sales floor resets, and inventory processes

Responsibilities

• Front End:
  • Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships
  • Perform sales and cash functions in the POS accurately, including scanning, weighing, and looking up unscannable products
  • Ensure accurate barcode reflection in the system and report discrepancies
  • Perform cart-to-cart transfer of products with visual inspection for tampering
  • Verify cart content vs. purchases as customers leave the store
  • Perform store opening and/or closing functions at the front end
• Sales Floor and Stocking:
  • Increase sales and manage shrinkage while assisting customers in finding products
  • Receive inventory shipments and maintain stocked shelves in a neat, orderly fashion with proper rotation (FIFO)
  • Report low stock levels to store management
  • Label merchandise properly, including blaster tagging, catch weight labels, and PLU tags
  • Replenish sales floor daily by down stocking freight from top stock
  • Use reach trucks and pallet jacks for product movement
  • Assist with price changes as directed by Pricing Lead or Store Management
  • Participate in inventory and cycle count processes
• Customer Courtesy:
  • Maintain a clean, safe, and well-maintained facility, including sales floor, front end, restrooms, parking lot, and store entry
  • Notify store management of safety issues and correct if possible
  • Gather carts from the parking lot and ensure they are clean and operable
• Perform other duties as assigned by Store Management

Requirements

• Minimum 6–12 months of retail cashier and/or stocking experience
• One year of retail selling and/or customer service experience preferred
• Desire and ability to deliver exceptional customer service
• Adaptability and willingness to assist other employees
• Good common sense, logical thinking, and basic mathematical aptitude
• Self-motivated with the ability to multi-task, prioritize, and work independently or within a team
• Flexible hourly schedule, including holidays and weekends
• Basic computer skills, cash handling experience, and proficiency with general office equipment
• High School Diploma or equivalent work experience

Work Environment

• Retail store setting, open to the public
• Exposure to outside weather conditions, including inclement weather
• Moderate noise level
• Work on level surfaces, ladders, or elevated surfaces as needed
• Temperature ranges from -10 to 85 degrees
• Physical interaction with customers

Physical Qualifications

The role requires the following physical activities:

• Stand: Continuously
• Walk: Continuously
• Sit: Occasionally
• Lift:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Carry:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Push/Pull: Frequently (hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Frequently (in/out truck/trailer, on/off ramp, stairs)
• Stoop/Squat: Frequently
• Kneel: Occasionally
• Bend: Frequently
• Reach Above Shoulder: Frequently
• Twist: Frequently
• Grasp Objects: Continuously (hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: Continuously (boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: Frequently (typing, use of office machines such as copiers, printers)

Pay

Starting rate: $17.69/hr. The expected base rate for this role is between $14–$22, depending on relevant experience, education, skills, function, geographic location, and other factors as applicable by law.

Schedule

Flexible schedule to work Monday–Sunday based on business needs, between the hours of 5:00 AM and 7:00 PM.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance