Retail Sales Associate FT

About the role

The CHEF'STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. The role relies on the team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of the team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any department depending on customer and/or business needs. At the direction of store management, you may work in any or all of the following areas: on the front end of the store selling merchandise and assisting customers through the checkout process; on the sales floor working in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply departments replenishing freight and rotating product; and assisting during special store events such as Vendor Fairs, sales floor resets, and inventory processes. Working in freezers and coolers is required. Freight handling experience is a plus.

Schedule

Monday – Friday, 2:00 am – 10:00 am.

Pay

Starting rate: $20.00/hr. The expected base rate for this role is between $17.13 – $22.00/hr, depending on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. This role may also receive overtime compensation.

Responsibilities

Front End

• Ensure all customers have an impeccable CHEF'STORE experience by developing and maximizing relationships with the store's customers.
• Utilize all tools and skills learned in the CHEF'STORE Way training and model the behavior in the store.
• Perform sales and cash functions in the POS efficiently and accurately, including scanning merchandise (hand-held scan gun or 10‑key pad), weighing product on countertop scales, and looking up any product that will not scan.
• Ensure each item's barcode is accurately reflected in the system and report discrepancies to the Front End Lead or Manager of Day (MOD).
• Perform cart‑to‑cart transfer of all products at checkout, including visual inspection for product tampering.
• Perform duties as receipt checker, verifying cart content vs. purchases as customers leave the store.
• Perform store opening and/or closing functions at the front end based on assigned shift.

Sales Floor and Stocking

• Maintain a continuing focus on increasing sales and managing shrinkage.
• Work with customers to ensure they find needed products and are aware of all store services.
• Assist in receiving inventory shipments and maintaining/stocking shelves neatly and orderly, ensuring proper rotation and product quality audits.
• Report low stock levels to store management.
• Ensure all merchandise is properly labeled: blaster tagging unscannable merchandise, applying catch‑weight labels to pound‑sold items, and affixing PLU tags to produce.
• Replenish sales floor daily by down‑stocking freight from top stock, following FIFO (oldest product first).
• Pull out‑of‑date product as necessary.
• Use reach trucks and pallet jacks for product movement and stocking.
• Utilize computer programs such as Microsoft Word, Excel, and proprietary software as needed.
• Ensure all products are easily accessible, visually appealing, and constantly available.
• Assist with price changes as directed by the Pricing Lead and Store Management.
• Assist in store opening and closing duties.
• Participate in inventory and cycle count processes as needed.

Customer Courtesy

• Maintain a safe environment for staff and customers by following safety policies and practices; notify store management of safety issues and correct if possible.
• Ensure cleanliness of the sales floor, front end, and restrooms using cleaning equipment.
• Ensure cleanliness of the parking lot and store entry area.
• Gather carts from the parking lot and cart corrals, return them to the designated area, and ensure they are clean and operable.

In addition to the above, you may be responsible for other duties as assigned or required by Store Management.

Requirements

• Minimum 6–12 months retail cashier and/or stocking experience required.
• Minimum one year retail selling and/or customer service experience preferred.
• High School Diploma or equivalent work experience required.
• Must possess the desire and ability to deliver exceptional customer service and the adaptability and willingness to assist other employees.
• Provide each customer with fast, easy, efficient, and professional service.
• Demonstrate good common sense, logical thinking, and basic mathematical aptitude.
• Be motivated and self‑driven with the ability to multi‑task, prioritize, and work independently or within a team.
• Ability to work a flexible hourly schedule, including holidays and weekends.
• Basic computer skills, cash handling experience, and proficiency with general office equipment.

Preferred Qualifications

• Freight handling experience.

Physical Requirements

The role requires the following physical activities (frequency key: Occasionally = 1–33%, Frequently = 34–66%, Continuously = 67–100%):

• Stand – Continuously
• Walk – Continuously
• Drive vehicle – Never
• Sit – Occasionally
• Lift 1–10 lb (Sedentary) – Continuously
• Lift 11–20 lb (Light) – Continuously
• Lift 21–50 lb (Medium) – Continuously
• Lift 51–100 lb (Heavy) – Continuously
• Lift over 100 lb (Very Heavy) – Frequently
• Carry 1–10 lb (Sedentary) – Continuously
• Carry 11–20 lb (Light) – Continuously
• Carry 21–50 lb (Medium) – Continuously
• Carry 51–100 lb (Heavy) – Frequently
• Carry over 100 lb (Very Heavy) – Occasionally
• Push/Pull (hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift) – Frequently
• Climb/Balance (in/out truck/trailer cab, on/off ramp, side doorsteps, platform, stairs) – Frequently
• Stoop/Squat – Frequently
• Kneel – Occasionally
• Bend – Frequently
• Reach above shoulder – Frequently
• Twist – Frequently
• Grasp objects (hand truck, boxes, cartons, steering wheel) – Continuously
• Manipulate objects (boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps) – Continuously
• Manual dexterity (typing, use of office machines such as copiers, printers) – Frequently

Work Environment

• Work is performed in a retail store setting open to the public.
• Exposure to outside weather conditions, including inclement weather.
• Noise level is usually moderate.
• Work is typically on a level surface; use of a ladder or elevated