Retail Sales Associate FT

Join our community of food people! The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.

About the role

As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service while modeling this behavior in all aspects of job performance. During a shift, you may be assigned to any of our departments based on customer or business needs, including:

• Front end of the store: selling merchandise and assisting customers through checkout
• Sales floor: working in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply departments, replenishing freight, and rotating product
• Assisting during special store events such as Vendor Fairs, sales floor resets, and inventory processes

Responsibilities

• Front End:
  • Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships
  • Utilize tools and skills from CHEF’STORE Way training to model behavior in-store
  • Perform sales and cash functions in the POS efficiently and accurately, including scanning, weighing, and looking up unscannable products
  • Ensure accurate barcode reflection in the system and report discrepancies to Front End Lead or Manager of Day (MOD)
  • Perform cart-to-cart transfer of products at checkout, including visual inspection for tampering
  • Verify cart content vs. purchases as customers leave the store
  • Perform store opening and/or closing functions at the front end based on assigned shift
• Sales Floor and Stocking:
  • Increase sales and manage shrinkage while assisting customers in finding products and services
  • Receive inventory shipments, maintain and stock shelves neatly, and ensure proper rotation and product quality audits
  • Report low stock levels to store management
  • Label merchandise properly, including blaster tagging, catch weight labels, and PLU tags
  • Replenish sales floor daily by down-stocking freight from top stock, following FIFO (First In, First Out)
  • Use reach trucks and pallet jacks for product movement and stocking
  • Utilize Microsoft Word, Excel, and proprietary software as needed
  • Assist with price changes as directed by Pricing Lead and Store Management
  • Participate in inventory and cycle count processes
• Customer Courtesy:
  • Maintain a well-kept, safe environment for staff and customers by following safety policies
  • Notify store management of safety issues and correct if possible
  • Ensure cleanliness of sales floor, front end, restrooms, parking lot, and store entry area
  • Gather carts from the parking lot and cart corrals, ensuring they are clean and operable
• Perform other duties and responsibilities as assigned or required by Store Management

Requirements

• Minimum 6–12 months of retail cashier and/or stocking experience
• One year of retail selling and/or customer service experience preferred
• Desire and ability to deliver exceptional customer service
• Adaptability and willingness to assist other employees
• Good common sense, logical thinking, and basic mathematical aptitude
• Self-motivated with the ability to multi-task, prioritize, and work independently or within a team
• Flexible hourly schedule, including holidays and weekends
• Basic computer skills, cash handling experience, and proficiency with general office equipment
• High School Diploma or equivalent work experience

Physical Qualifications

Must be able to perform the following physical activities for the described length of time:

• Stand: Continuously
• Walk: Continuously
• Drive Vehicle: Never
• Sit: Occasionally
• Lift:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Carry:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Push/Pull: Frequently (hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Frequently (in/out truck/trailer, on/off ramp, stairs)
• Stoop/Squat: Frequently
• Kneel: Occasionally
• Bend: Frequently
• Reach Above Shoulder: Frequently
• Twist: Frequently
• Grasp Objects: Continuously (hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: Continuously (boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: Frequently (typing, use of office machines such as copiers, printers)

Work is performed in a retail store setting, open to the public, with exposure to outside weather conditions. The noise level is usually moderate. Work may require use of a ladder or elevated surfaces. Temperature varies throughout the store, ranging from -10 to 85 degrees.

Schedule

• Full-Time with benefits starting Day 1
• 30–40 hours weekly
• Must be able to open or close as needed
• Includes holidays and weekends

Pay

Starting at $17.69 per hour. The expected base rate for this role is between $17.13 and $24, depending on relevant experience, education, skills, function, and geographic location.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance
• Overtime compensation