Retail Sales Associate FT

About the role

The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance.

Responsibilities

• During a shift, you will be assigned to any of our departments, depending on our customer and/or business needs. At the direction of store management, you may work in any or all the following areas: on the front end of the store, selling merchandise and assisting customers through the checking out process; on the sales floor working in our Meat/Frozen department, Produce/Dairy department; Dry Goods/Culinary Equipment & Supply department replenishing freight and rotating product in any department.
• You may also assist during special store events, such as Vendor Fairs, sales floor resets, and inventory processes.

Front End duties

• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers.
• Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.
• Perform sales and cash functions in the POS in an efficient and accurate manner. This includes scanning merchandise, by utilizing a hand-held scan gun or 10 keypad, weighing product on countertop scales as necessary, and looking up any product that will not scan.
• Ensure that each item’s barcode is accurately reflected in the system and report any discrepancies to Front End Lead or Manager of Day (MOD).
• Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
• Perform duties as receipt checker; verifying cart content vs. purchases, as customers leave the store.
• Perform store opening and/or closing functions at the front end based on assigned shift.

Sales Floor and Stocking duties

• Ensure a continuing focus on increasing sales and managing shrinkage.
• Work with customers to ensure they find the products they need and are made aware of all the other services available to them in the store.
• Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while also ensuring proper rotation and product quality audits.
• Report any low stock levels to store management.
• Ensure all merchandise is properly labeled. This includes blaster tagging unscannable merchandise, applying catch weight labels to all merchandise sold by the pound, and affixing plu tags to produce items.
• Replenish sales floor daily by down stocking freight from top stock.
• Ensure that the oldest product is brought down first and stocked in accordance with FIFO. Each out product as necessary.
• Reach trucks and pallet jacks will be used in the movement of product and stocking.
• Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
• Ensure all products are easily accessible, visually appealing, and constantly available.
• Assist with price changes as directed by the Pricing Lead and Store Management.
• Assist in the opening and closing duties of the store.
• Participate in the inventory and cycle count process as needed.

Customer Courtesy duties

• Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices.
• Notify store management of any safety issues in the store, correct if possible.
• Ensure the cleanliness of the sales floor, front end, and restrooms. Utilize cleaning equipment to assist in these duties.
• Ensure the cleanliness of the parking lot and store entry area.
• Gather carts from the parking lot and cart corrals and bring them back to the designated area. Ensure all are clean and operable.

Qualifications

• Minimum 6-12 months retail cashier and/or stocking experience required.
• Minimum one year retail selling and/or customer service experience preferred.
• Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees in order to get the job done.
• Provide each customer with fast, easy, efficient, and professional service.
• Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude.
• Must be motivated and self-driven with the ability to multi-task, prioritize and work independently or within a team.
• Must be able to work a flexible hourly schedule, including holidays and weekends.
• Must possess basic computer skills, cash handling experience, and proficiency utilizing general office equipment.

Education

• High School Diploma or equivalent work experience required.

Physical requirements

• Frequent lifting up to 80 pounds.
• Must be able to perform the following physical activities:
  • Stand: Continuously
  • Walk: Continuously
  • Drive vehicle: Never
  • Sit: Occasionally
  • Lift 1-10 lbs (Sedentary): Continuously
  • Lift 11-20 lbs (Light): Continuously
  • Lift 21-50 lbs (Medium): Continuously
  • Lift 51-100 lbs (Heavy): Frequently
  • Lift Over 100 lbs (Very Heavy): Occasionally
  • Carry 1-10 lbs (Sedentary): Continuously
  • Carry 11-20 lbs (Light): Continuously
  • Carry 21-50 lbs (Medium): Continuously
  • Carry 51-100 lbs (Heavy): Frequently
  • Carry Over 100 lbs (Very Heavy): Occasionally
  • Push/Pull: Frequently
  • Climb/Balance: Frequently
  • Stoop/Squat: Frequently
  • Kneel: Occasionally
  • Bend: Frequently
  • Reach Above Shoulder: Frequently
  • Twist: Frequently
  • Grasp Objects: Continuously
  • Manipulate Objects: Continuously
  • Manual Dexterity: Frequently

Work environment

• Work is performed in a retail store setting, open to the public.
• While performing the duties of this job, exposure to outside weather conditions which can include inclement weather.
• The noise level in the work environment is usually moderate.
• Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed.
• Temperature varies throughout the store ranging from -10 to 85 degrees.
• Required to physically interact with customers.

Pay

• Pay Starting at: $19.66

Schedule

• Full-Time with Benefits
• 30-40 Hours Weekly
• Weekends and Evening Support