Retail Licensed Optician
About the role
with acontaining that summary. Next, Pay Class and Pay: "Pay Class: Full Time Pay: $24.50 - $36.75 per hour". Also later: "Union Position Compensation: Position provides competitive pay and benefits. Specific terms are set forth in the Company’s collective bargaining agreement with a minimum pay rate of $24.50 per hour plus incentive. Starting pay may vary based on experience to a maximum of $36.75 per hour. Incentive pay, wage upgrades, and overtime opportunities also available." Thus we have Pay section: we can include
Pay
withFull Time, $24.50 - $36.75 per hour; minimum pay rate $24.50 per hour plus incentive; starting pay may vary based on experience up to $36.75 per hour; incentive pay, wage upgrades, overtime opportunities also available.
Benefits: Not explicitly listed besides "competitive pay and benefits". No specific benefits described. So we should not create Benefits section unless specific content. The posting mentions "competitive pay and benefits" but no details. According to rules: never create Benefits section unless posting actually states them. It states "competitive pay and benefits" but not specifics. Likely we should not include Benefits because it's vague. The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state benefits exist but not details. Might be considered stating them? It says "competitive pay and benefits." That's a statement that benefits exist but not what they are. I'd interpret that as not enough specific content to create a Benefits section. Safer to omit. Schedule: Not mentioned. No schedule details. So omit Schedule. Now Responsibilities: There's a big list under "Essential Responsibilities". Also later "Essential Responsibilities Related To Physical Demands/Work Environment" and "Essential Responsibilities Related To Behavioral Characteristics". Also "Essential Responsibilities Related To Physical Demands/Work Environment" includes a table of activities. We need to preserve all substantive information, but we should format as- for any list of duties/requirements/benefits. For the physical demands table, we could convert to list items? The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. The table is not a list but we could still represent as list? Might be better to keep as
describing? However we need to preserve all substantive information. Could create a
- for each duty. The responsibilities list includes many bullet-like sentences. We'll extract them.
Let's parse responsibilities:
From "Essential Responsibilities" paragraph:
- Assist each customer in frame and lens selection meeting social distance requirements
- Ensure compliance with social distancing, cleaning protocols and cleaning hygiene practices: frequent handwashing, not shaking hands, cover nose and mouth while coughing or sneezing, avoid touching eyes / nose / mouth with unwashed hands
- Provide customers with accurate product information regarding frames, lens selections and other services.
- Provide customers covered by Third Party insurance with accurate information regarding benefits to ensure proper selection of frames and lenses.
- Inform the customer of any additional charges not covered by their Third-Party insurance coverage.
- Utilize the SERVE sales process to identify customer needs and establish proper lens recommendations based on patient needs.
- Associate must utilize all available demonstration tools (See SERVE brochure for specifics).
- Analyze and interpret patients’ prescriptions.
- Communicate as necessary with the Lab and Optometrist to ensure accuracy of prescription.
- Sell, fit and dispense frames and other accessories through the use of accurate measurements, verification of ordered products and adjustments of various optical products, in accordance with the Eyewear Presentation.
- Maintain a clean and orderly dispensing area.
- Responsible for the accuracy of customer pricing for the retail customer.
- Maintain license requirements per State Guidelines
- Where applicable, provide feedback and guidance to Apprentice Opticians
- Adhere to privacy and confidential and proprietary company policies and procedures (i.e. HIPAA).
- Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals.
- This is in addition to, the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements.
- Diligently maintain the cleanliness of all equipment, workstations and the overall facility on a daily basis.
- As required by changing business needs, complete additional responsibilities as assigned.
Then later "Essential Responsibilities Related To Physical Demands/Work Environment": includes a description and a table.
We need to include that as part of Responsibilities? Could be separate section but we only have headings list; we could still include under Responsibilities as part of list or as prose. The instruction: Use
- for any list of duties/requirements/benefits. The physical demands table is not a duty list but rather description of demands. Could be represented as
describing. But we need to preserve all substantive info. We could create a
- for the physical demands items (like Stand, Walk, etc.) but those are not duties; they are physical demands. Might be better to keep as
- each row? The instruction says for any list of duties/requirements/benefits use
- . Physical demands is not a list of duties but it's still a list. Might be acceptable.
Similarly "Essential Responsibilities Related To Behavioral Characteristics" includes bullet points.
Thus we can combine all responsibilities into one
- under
- Must have and maintain applicable state licensure for ophthalmic dispensing.
- Knowledge and demonstrated abilities in explaining optical products, services, the analysis and interpretation of optical prescriptions, fitting and dispensing.
Responsibilities
. That will be long but okay. Now Requirements: The posting includes "Education", "Experience & Background", "Language Skills", "Mathematical Skills", "Reasoning Ability". Also "Knowledge and demonstrated abilities in explaining optical products, services, the analysis and interpretation of optical prescriptions, fitting and dispensing." That's part of Experience & Background. We need to decide which sections to create: Requirements, Qualifications, Skills. The instructions: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include a section only when posting has real specific content. We have Education, Experience & Background, Language Skills, Mathematical Skills, Reasoning Ability. Could map to Requirements (education/experience), Qualifications (licensure, knowledge), Skills (language, math, reasoning). Let's see. Education: "High School Diploma or Equivalent" Experience & Background: "Must have and maintain applicable state licensure for ophthalmic dispensing Knowledge and demonstrated abilities in explaining optical products, services, the analysis and interpretation of optical prescriptions, fitting and dispensing." Language Skills: bullet list. Mathematical Skills: bullet list. Reasoning Ability: bullet list. Thus we can create:Requirements
withHigh School Diploma or Equivalent.
maybe also include licensure? But licensure could be Qualifications. Better: Requirements: Education and Experience? Usually Requirements includes education and experience. Qualifications includes licensure, certifications. Skills includes language, math, reasoning. Thus: Requirements:High School Diploma or Equivalent.
plus maybe "Must have and maintain applicable state licensure for ophthalmic dispensing" is a qualification. But we also have "Knowledge and demonstrated abilities in explaining optical products, services, the analysis and interpretation of optical prescriptions, fitting and dispensing." That could be Qualification. Thus:Requirements
High School Diploma or Equivalent.
Qualifications
Skills
We have Language Skills, Mathematical Skills, Reasoning Ability. Could break into subheadings? Not allowed; only use the given headings. So we can combine all skills into one- under Skills.
List language skills:
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization
Mathematical Skills:
- Ability to calculate figures and amounts such as discounts, interest and percentages
- Ability to apply concepts of basic algebra and geometry
Reasoning Ability:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
Also maybe "Basic computer literacy" from Behavioral Characteristics? That's a skill but could be included under Skills as well. However Behavioral Characteristics is more about personal attributes; but we could include under Skills? Might be better to include under Responsibilities? Actually Behavioral Characteristics are more like soft skills; could be part of Skills. But we already have Skills section; we could add those bullet points there as well.
But we need to avoid duplication. The Behavioral Characteristics list includes:
- Basic computer literacy
- Strong communication skills and the desire to work with the public
- Possess an outgoing, positive professional personality & appearance
- Ability to work independently and as part of team
- Ability to interact well with Doctor and other associates
- Ability to perform multiple tasks simultaneously
- Flexibility to support change
- Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis.
- Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.
These are more like personal attributes/soft skills. Could be placed under Skills as well. However the instruction says to use Skills heading for skills. It's okay to include them.
But we must not create sections with filler text. We have real content for Skills.
Thus Skills
- will include all those items.
Now Responsibilities: we need to include all duties from Essential Responsibilities, Physical Demands, Behavioral Characteristics? Actually Behavioral Characteristics we already placed under Skills; but they are also responsibilities? Might be duplicate. Better to keep Behavioral Characteristics under Skills as they are skills/attributes. The Physical Demands we could include under Responsibilities as a list of demands.
Thus Responsibilities
- will contain:
- Assist each customer in frame and lens selection meeting social distance requirements
- Ensure compliance with social distancing, cleaning protocols and cleaning hygiene practices: frequent handwashing, not shaking hands, cover nose and mouth while coughing or sneezing, avoid touching eyes / nose / mouth with unwashed hands
- Provide customers with accurate product information regarding frames, lens selections and other services.
- Provide customers covered by Third Party insurance with accurate information regarding benefits to ensure proper selection of frames and lenses.
- Inform the customer of any additional charges not covered by their Third-Party insurance coverage.
- Utilize the SERVE sales process to identify customer needs and establish proper lens recommendations based on patient needs.
- Associate must utilize all available demonstration tools (See SERVE brochure for specifics).
- Analyze and interpret patients’ prescriptions.
- Communicate as necessary with the Lab and Optometrist to ensure accuracy of prescription.
- Sell, fit and dispense frames and other accessories through the use of accurate measurements, verification of ordered products and adjustments of various optical products, in accordance with the Eyewear Presentation.
- Maintain a clean and orderly dispensing area.
- Responsible for the accuracy of customer pricing for the retail customer.
- Maintain license requirements per State Guidelines
- Where applicable, provide feedback and guidance to
- . Physical demands is not a list of duties but it's still a list. Might be acceptable.
Similarly "Essential Responsibilities Related To Behavioral Characteristics" includes bullet points.
Thus we can combine all responsibilities into one
summarizing? However we must not invent or summarize away detail. We could keep the table as is but convert to
- each row? The instruction says for any list of duties/requirements/benefits use
- for any list of duties/requirements/benefits. The physical demands table is not a duty list but rather description of demands. Could be represented as
- for any list of duties/requirements/benefits, and