Retail Licensed Optician

Essential Responsibilities

• Aid customers with frame selection, fitting, and dispensing frames.
• Utilize technical information to interpret prescriptions and assist customers with lens selections and services.
• Provide accurate product information to customers covered by third-party insurance and ensure proper selection of frames and lenses.
• Use the SERVE sales process to identify customer needs and make proper lens recommendations based on patient needs.
• Utilize demonstration tools to assist in product presentations.
• Analyze and interpret patients' prescriptions and communicate with the lab and optometrist for prescription accuracy.
• Sell, fit, and dispense frames and accessories, ensuring accuracy of measurements and product adjustments.
• Maintain a clean and orderly dispensing area.
• Ensure customer pricing accuracy for retail customers.
• Maintain license requirements according to state guidelines.
• Provide feedback and guidance to apprentice opticians.
• Adhere to privacy and confidentiality policies and procedures.
• Participate in training and educational activities.
• Maintain cleanliness of equipment, workstations, and facility daily.

Physical Demands/Work Environment

• Stand, walk, sit, use hands and fingers, talk, hear, reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl.
• Occasionally lift up to 20 pounds.
• The noise level is moderate.

Behavioral Characteristics

• Basic computer literacy.
• Strong communication skills.
• Outgoing, positive professional personality and appearance.
• Ability to work independently and as part of a team.
• Ability to interact with doctors and other associates.
• Flexibility to support change.
• Ability to work onsite and participate in interactive meetings.
• Initiate immediate interaction, coordination, and collaboration.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. Associates must adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Visionworks is an Equal Opportunity Employer

Visionworks is committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.

Compensation

The position provides competitive pay and benefits. Specific terms are set forth in the Company's collective bargaining agreement with a minimum pay rate of $24.50 per hour plus incentive. Starting pay may vary based on experience to a maximum of $36.75 per hour. Incentive pay, wage upgrades, and overtime opportunities also available.