Retail Licensed Optician

Summary

Aids customers in frame selection, fitting, and dispensing frames. Utilizes technical information to interpret prescriptions and assist customers with optical products and services.

Responsibilities

• Assist each customer in frame and lens selection, maintaining social distance requirements
• Ensure compliance with social distancing, cleaning protocols, and hygiene practices
• Provide accurate product information about frames, lenses, and services
• Inform customers about Third-Party insurance benefits and additional charges
• Utilize the SERVE sales process to identify customer needs and make lens recommendations
• Analyze and interpret patients' prescriptions, communicate with the lab and optometrist for accuracy
• Sell, fit, and dispense frames and accessories using accurate measurements and verification
• Maintain a clean and orderly dispensing area
• Accurately price products for retail customers
• Maintain license requirements according to state guidelines
• Provide feedback and guidance to apprentice opticians
• Adhere to privacy and confidentiality policies
• Participate in training and educational activities
• Maintain cleanliness of equipment, workstations, and facility daily
• Complete additional responsibilities as needed

Requirements

• High school diploma or equivalent
• Applicable state licensure for ophthalmic dispensing
• Demonstrated knowledge and abilities in optical products, prescriptions, fitting, and dispensing
• Strong communication and interpersonal skills
• Outgoing, positive professional personality and appearance
• Ability to work independently and as part of a team
• Flexibility to support change and adapt to new situations
• Ability to work onsite and participate in interactive meetings

Qualifications

• Basic computer literacy
• Strong communication skills
• Desire to work with the public
• Ability to perform multiple tasks simultaneously
• Outgoing, positive professional personality and appearance
• Ability to work independently and as part of a team
• Flexibility to support change and adapt to new situations
• Ability to work onsite and participate in interactive meetings
• Initiate immediate interaction, coordination, and collaboration with team members, clients, and customers

Skills

• Explain optical products and services
• Analyze and interpret optical prescriptions
• Fitting and dispensing frames and accessories
• Use demonstration tools as per the SERVE brochure
• Communicate with the lab and optometrist for prescription accuracy
• Interpret and communicate with customers about Third-Party insurance benefits
• Accurately price products for retail customers
• Maintain license requirements according to state guidelines
• Provide feedback and guidance to apprentice opticians
• Adhere to privacy and confidentiality policies
• Participate in training and educational activities
• Maintain cleanliness of equipment, workstations, and facility daily
• Complete additional responsibilities as needed

Benefits

Competitive pay and benefits, including a minimum starting pay rate of $27 per hour plus incentive. Additional opportunities for wage upgrades and overtime are available.

Pay

Starting pay may vary based on experience, with a maximum of $40.50 per hour.

Schedule

Full-time position.