Retail Licensed Optician

Essential Responsibilities

• Aid customers in selecting frames, fitting, and dispensing frames.
• Utilize technical information to interpret prescriptions for frame and lens selection.
• Provide accurate product information about frames, lenses, and other services to customers.
• Inform customers about benefits covered by third-party insurance and any additional charges.
• Use the SERVE sales process to identify customer needs and make lens recommendations based on patient needs.
• Analyze and interpret patients' prescriptions and communicate with the lab and optometrist for accuracy.
• Sell, fit, and dispense frames and accessories using accurate measurements and adjustments.
• Maintain a clean and orderly dispensing area.
• Ensure accuracy of customer pricing for retail customers.
• Maintain licenses according to state guidelines where applicable.
• Provide feedback and guidance to apprentice opticians.
• Adhere to privacy and confidentiality policies.
• Participate in training and educational activities.
• Maintain cleanliness of equipment, workstations, and facility daily.
• Complete additional responsibilities as needed.

Education & Experience

• High school diploma or equivalent.
• Applicable state licensure for ophthalmic dispensing.
• Demonstrated knowledge and abilities in optical products, prescriptions, fitting, and dispensing.

Physical Demands & Work Environment

• Stand, walk, use hands and fingers, talk, hear, and use close vision most of the time.
• Occasionally sit, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 20 pounds.
• No significant exposure to extreme temperatures.
• Work in a moderate noise environment.

Behavioral Characteristics

• Basic computer literacy.
• Strong communication skills.
• Outgoing, positive professional personality and appearance.
• Ability to work independently and as part of a team.
• Interact well with doctors and other associates.
• Perform multiple tasks simultaneously.
• Flexible to support change.
• Work onsite and participate in interactive meetings.
• Initiate immediate interaction, coordination, and collaboration.

Union Position Compensation

Position provides competitive pay and benefits. Specific terms are set forth in the Company's collective bargaining agreement with a minimum pay rate of $24.50 per hour plus incentive. Starting pay may vary based on experience to a maximum of $36.75 per hour. Incentive pay, wage upgrades, and overtime opportunities also available.