Retail & Community Engagement Manager

Person We Are Looking For

Kneaders Bakery & Cafe is seeking an enthusiastic part-time Retail & Community Engagement Manager who shares our passion for food quality, customer service, and community engagement.

Responsibilities

• Greet and welcome guests to the brand.
• Organize and lead a team to support the execution of Holiday baskets and merchandise.
• Merchandise daily, make baskets, stock shelves, assist with personal shopping, manage inventory, clean, organize, and assist front-of-house restaurant operations when needed.
• Attend and participate in weekly management meetings.
• Engage local schools in Knead Dough Fundraiser events and provide necessary information and paperwork.
• Host Knead Dough community partnership fundraising events.
• Partner with marketing and home office to host brand-wide events and classes, as well as individual store events.
• Work closely with the General Managers, District Leadership, Regional Leadership, and home office team to ensure store events are successful, reflective of our brand, and provide exceptional customer service.
• Engage and facilitate partnerships with realtors and title companies in the community to drive gift basket and catering sales for the restaurant.

Requirements

• 1+ years of customer service/retail experience.
• Attentiveness to compliance with local, state, and federal regulations for food handler and sanitation standards.
• Flexible schedule standards.

Qualifications

• Available to work Mon-Fri during peak lunch traffic hours; Saturdays as needed.
• Additional hours required during November and December, including weekends and some extended hours.
• Available to work Thanksgiving and Christmas breaks.

Benefits

• Competitive hourly wage.
• Health benefits for full-time employees to support health and wellness (pet insurance also offered).
• Career growth opportunities, including leadership roles in restaurant and retail management, and specialization in the art of pastry and bread baking.

Pay

Competitive hourly wage.

Schedule

Retail & Community Engagement Manager shifts vary from week to week depending on customer traffic and time of year. Shifts start as early as 7 am - 10 pm Monday - Saturday.

Must be at least 18 years of age to be qualified for this position.