ReStore Manager

About the role

You’ll spend approximately 80% of your workday on the store and warehouse floor, working alongside employees and volunteers, engaging customers, and staying connected to the day-to-day operation. This isn’t a behind-the-desk management position.

Responsibilities

You’ll be responsible for the day-to-day management and performance of your ReStore, with ownership across people, operations, sales, customer experience, merchandising, inventory, and safety. You will also be directly responsible for the 30-, 60-, and 90-day planning to achieve prescribed sales goals.

• Lead and develop people — Motivate and develop employees and volunteers, organize daily assignments, provide training and timely feedback, create schedules, review timecards, and participate in interviewing and hiring.
• Drive store performance — Accountable for monthly sales goals, oversee pricing and cashier transactions, operate within established budgets, and implement practices that help reduce loss and theft.
• Create a welcoming customer experience — Build strong, effective relationships with customers and address concerns and trends to foster sales growth.
• Own merchandising and inventory — Teach, train, and delegate the donation processing, pricing, merchandising, and inventory while maintaining a clean, inviting, and well-organized store.
• Keep operations moving — Help drive donation acquisitions, support and lead driver teams, conduct ride-a-longs for donations, leverage best transportation practices, and ensure fleet safety.
• Lead with safety in mind — Reinforce safety procedures for employees, volunteers, and customers and help maintain a clean, hazard-free environment.

Requirements

• Two years of college in a related field or equivalent work experience with a high school diploma or GED
• Retail management experience, preferably within home improvement or building supply
• Experience with inventory pricing, marketing, and budget analysis
• A valid driver’s license, acceptable driving record, and access to a vehicle that can be used for business purposes
• Strong working knowledge of the profit and loss statement, and effective steps to bring leverage to sales increases or decreases
• Ability to be the lead trainer, mentor, coach, and support to each associate and volunteer
• Ability to partner well with support departments and corporate office staff to grow our mission to build affordable housing

Qualifications

• Strong communication and interpersonal skills
• Sound business judgment
• Integrity
• Attention to detail
• Ability to manage competing priorities
• A connection to Habitat for Humanity’s mission

Schedule

The position follows a Tuesday–Saturday schedule and requires consistent Saturday availability.

Pay

Salary: $60,000 – $69,000

Benefits

• 37.5-hour workweek
• Sundays and Mondays off
• 150 hours of paid time off plus paid holidays and an extended winter holiday break (prorated at time of hire)
• Comprehensive medical, dental, and vision coverage; 100% employer-paid medical for employees plus an employer contribution toward dependent coverage
• 403(b) retirement plan with employer match up to 3.5% (contribute 6% for a total up to 9.5%)
• 15 hours of Volunteer Time Off each year
• Employee Assistance Program (EAP)
• Professional development opportunities including training, certifications, conferences, and cross-training