Residential Service Supervisor

Job Responsibilities

• Aid in daily job scheduling to meet customer preferences
• Offer immediate assistance in resolving service issues for office staff and technicians
• Monitor and adjust service technician schedules to enhance efficiency and profitability
• Track job completions and follow up with customers to confirm satisfaction
• Process completed jobs accurately, handling materials and billing
• Handle administrative paperwork related to this position
• Conduct employee performance reviews, document issues, and develop improvement plans
• Involvement in planning and setting departmental goals and objectives

Job Requirements

• High School Diploma or GED
• Bachelor's degree preferred
• Experience in management preferred
• Proficiency in Microsoft Office applications
• Valid driver’s license with a good driving record
• Effective communication skills and ability to represent the company professionally
• Strong aptitude for technical applications and mechanical systems

What We Offer

• Comprehensive medical, dental, and vision coverage
• Generous paid time off and holidays
• Company-paid life insurance, short-term and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law.